Category Archives: Thoughts on the World

Ten Ways to Make Your iPad Work Effectively With Windows

If you’re one of those people who uses loads of Apple products, and is thinking of proposing Steve Jobs for canonisation, then you may be happy with how your iPad works, but if you’re trying to make it work effectively in a Windows-based environment you may have found shortcomings with the “out of the box” solutions.

It is perfectly possible to make the iPad play nicely as part of a professional Windows-based environment, but you do have to be prepared to grab the bull by the horns, dump most of the built-in apps (which are almost all pretty useless), and take control of both file management and communications via partner applications on the PC. This article presents some of my hard-won tips and recommendations on how to do this and get productive work out of the iPad’s great hardware.

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Posted in Agile & Architecture, iPad, Thoughts on the World | Tagged | 3 Comments

I Thought They Were Supposed To Be Getting Smaller?

I’m in the process of replacing my laptop, and yet again finding that the alleged miniaturisation and convergence of digital solutions is nothing more than a figment of marketeers’ fevered imaginations. I suppose that after the experience of my last desktop replacement (see here) I should have expected nothing more, but hope springs eternal…

I’ve been very happy with my 15″ Toshiba Satellite Pro, new in early 2009, but recently it’s been showing some signs of reaching the end of its economic life, plus the way I now develop my photographs is very compute-intensive, and a faster device would speed that activity up considerably. I also find that the relatively slow single 2.5″ disk leads to very slow startup times and virtual machine operations, both of which slow down my professional use.

Thus my first decision was that my new device should support an Intel Core-i7 processor and 64-bit Windows, at least 8GB RAM and ideally have solid state disks, at least for the boot drive.

The next driver was forced on me by the vagaries of the market. Prior to 2007, most laptops had a 4:3 (=16:12) aspect ratio, but suddenly the market decided that all laptops should be “widescreen”, with a 16:10 aspect ratio. This was great for viewing movies, but meant that for a given diagonal size the new devices were more than 10% smaller than before. Not much good if you’re working on text documents (usually of vertical orientation), or digital images with <3:2 aspect ratio, which is most of them… That’s one reason why my next laptop went from 12″ to 15″, just to maintain the vertical size of the display.

Now they’ve done it again! Almost all new laptops have a 16:9 aspect ratio, which means a further reduction of about 8% screen height for a given diagonal size. This is a right royal pain in the neck, particularly as it is typically accompanied by an increase in pixel resolution, which combine to make text and icons much smaller, just as I’m getting to that age where my eyes are starting to change, and slightly larger text would work better. There are other disadvantages too: a given laptop model is around 8% longer than it’s predecessor, so it may not even fit in the same bag.

This all appears to be driven by fashion, and targeted solely at those who watch movies on their laptops. The goal appears to be “true HD”, and hang the consequences. After some brainstorming, I can only think of three things short wide screens are good for:

  1. Watching films
  2. Browsing spreadsheets or other tables with lots of columns
  3. Working on photographic panoramas

On the other hand, they are much worse for:

  1. Reading and writing documents (most pages are portrait orientation, and the human eye has problems tracking across very long lines of text)
  2. Developing – you want to see plenty of lines of code and diagnostics, and most lines of well-written code are quite short
  3. Working on any normal image, especially if it’s portrait orientation
  4. Working with any application which has multiple top and bottom toolbars, or a Microsoft “ribbon”
  5. Everything else…

So where does this put my laptop choice? After rather more agonising than usual, I’ve gone for a desktop, or should that just be “desk”, replacement system :), an Alienware M17x. This is very fast, has the usual stunning Alienware looks, and importantly supports dual disks, with a highly-rated quality screen. The screen is just slightly taller than the Toshiba, but the laptop is a full 5cm wider, and over 1kg heavier. It’s a good computer, but portability is definitely down a notch. The thing which makes it feasible, of course, is the iPad, which now fills the role of the portable, meeting-friendly launch to the Alienware cruiser. Admittedly carrying two devices increases the weight of my computer bag, but usually only until I have decanted the laptop into its base location for the day, and maybe it justifies the weight training…

Thus far, I’m impressed with the beast. CPU performance is certainly as expected, and I’m pleasantly surprised by battery life, at almost 5 hours in light usage. This makes up for the fact that the main power supply is about the size of a house brick, and although the laptop will run off a smaller Dell supply, it won’t charge the battery. On the disk side I’ve installed a Seagate Momentus hybrid drive as the secondary data drive, and that seems to be working well, but my first attempt to install the SSD for the boot drive didn’t work, so that’s still pending. What is annoying is that like all my previous laptops, the LCD panel is nowhere near correct colour calibration with the default profile, so I have to sort that out before serious photographic use. Further updates will follow…

To wrap up, here’s the potted history of my laptops since I started buying my own, and why:

  • 1999-2001: Compaq Presario with 12″ screen. Worked for VB development and general office use, but slow
  • 2001-4: Dell Latitude LS400 with 10″ screen. I got the “light, portable” bug, and this little laptop fitted the bill, even if I did have to haul a separate CD drive and floppy drive around. It was good on the move, but never quick and I worked off an external screen when I could.
  • 2004-6: Toshiba Portege M200 with 12″ screen. The first decent convertible tablet, great in meetings (in tablet mode), and decent for development although you had to be patient…
  • 2006-9: Toshiba Portege M400: The only time I’ve done a straight upgrade, this was basically the M200 with built in CD and a dual core processor. CPU performance was fine, I/O was very limited. However, the thing which really started to frustrate me was the difficulty of getting accurate colours on the screen.
  • 2009-11: Toshiba Satellite Pro A300, 15″ screen. With the change of aspect ratios, I had to go to 15″ to get a screen as “tall” as the 12″ of the Porteges. This workhorse has served very well, it’s fairly light, and only the most extreme image processing or virtual machine work exceeded its abilities.
  • 2011-: Alienware M17x. Fast, elegant, and just about preserves the important vertical dimenion of the screen! Also heavy and expensive… The jury’s out.

Has anyone else noticed or suffered from this odd trend?

Posted in PCs/Laptops, Thoughts on the World, VMWare | Leave a comment

What Are The Chances Of That?

"Helga", my Porsche 911, behind a tree
Resolution: 1247 x 1870

For the last couple of years, I’ve been working fairly regularly with a chap called Carl. The other day a group of us were chatting, and got to talking about cars we had owned. Among others, Carl had once owned a very souped-up Ford Escort. To explain how fast it was, he pointed out that he’d once “burned off a Porsche” in it.

My ears pricked up, and I interjected “You know, that once happened to me in my Porsche. I was at a set of traffic lights just outside Croydon, and some imp in a mark I Escort pulled up alongside, turned to me with a very cheeky grin, and then left me standing when the lights went green.”

And Carl said “The Sutton bypass. About 1987. Tobacco brown 911 with no rear wing.”

Yes. We were describing the same event from opposite sides of the dotted White line. It was him!

———————

We all occasionally experience odd coincidences, but this has to be a pretty wild one by any standards. It got me thinking – what are the chances of re-encountering someone from an anonymous past event like this?

I reckon that a significant part of the British population have timelines which will never intersect mine at first or even second hand. However between places I have lived and worked, places with which I have family, friend or work connections, events I attend and routes I travel the number of intersections in a lifetime (counting any individual once) must be quite large. Let’s say it’s 10 million. This includes “knows someone I know” and “in the same place at the same time” as well as more direct interactions.

Now I also reckon that I work with perhaps 20 or 30 people at any one time closely enough to have such a conversation, and that group changes at a rate of perhaps 10 people a year. Others might put the figure higher, but let’s use that for now. Therefore since 1987 maybe 250 people have added to that group.

It’s therefore very easy to come up with a crude estimate of the probability that some individual I crossed in my youth would end up working with me, at about 250 in 10,000,000, or 1 in 40,000. That’s about half the chance of winning £10 with a three number match in the British lottery.

However, that’s just the “latent coincidence probability”. You then have to factor in the chance of actually discovering it.

To come up in conversation at a range of 24 years an event has to be pretty memorable to at least one party, and recognisable to another. Trivial or indistinct events get forgotten. I suspect our traffic lights grand prix was one of many for both Carl and myself in our youth, but it’s memorable as the one in which the ancient Escort beat the (almost equally ancient) Porsche, in a way which left my friend and I in my car laughing rather than anything else. I have forgotten almost all the others, where Helga did what Porsche built her to do, and won.

There’s also an upper limit on memorability. If events are too dramatic or tragic they will also preclude conversation.

Even if you have a history of memorable events, they may just not come up in conversation. Carl and I have worked together for a couple of years, and not discussed old cars before. The topic could easily have come up when I was not in the room, or just not listening, and not been repeated.

These factors are more difficult to quantify, but I reckon there’s probably only a 1 in 100 to 1000 chance of discovering the co-incidence at the 24 year range of my example. So for a single event involving just one other main party we have a net probability of the order of 1 in 10 million that I’ll work with that other party, and then discover it. That’s about the same as winning the UK lottery jackpot!

Three factors make things more likely. Obviously if more than one other person was involved this increases the probability proportionately. There’s also a smaller than 10 million group of people whose paths are likely to cross several times because of location or other factors.

You also have to consider that most people have a pool of such events to draw on. We’re talking about events which would merit a special mention in the pub, a couple of paragraphs in the letter home, maybe a blog rather than just a tweet in today’s parlance. I reckon I accumulate these at the rate of one every few weeks. Therefore since my memory became really active, I have maybe 40×25 such events, a convenient 1000 to draw on.

Thus the probability for a given event is ~ 1 in 10 million, but the probability of any such coincidence drops back to ~ 1 in 10 thousand, and maybe down to 1 in a thousand for events based on a home location, a favourite sport or similar.

Now I reckon I’ve had a couple of such coincidences in my career. There are three possibilities: either my calculations are wrong, I’ve set the bar for what counts too low (increasing the number of potential events), or I’m just very lucky.

What do you think?

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Not from My Cold, Dead Hand…

My regular correspondent Malachy Martin recently posed another of his “research” questions:

What would work look like if you only had an iPad as your computing device?

My first reactions focused on whether my iPad could replace my laptop. Then I had a horrible second thought:

“I hope he doesn’t mean taking away my phone!”

I suppose I could go back to carrying a separate phone (or bag of 20p pieces), diary, address book, alarm clock, notepad, dictaphone, GPS, map, camera (well, I do do that, but that’s different), puzzle book, music player…

Yes, the iPad can do all of these, but it’s just too big to carry around all the time. I’m certainly not going to strap it to my arm in the gym, or hold it to my ear in public. So let’s assume I’m allowed to keep my phone, and focus on my first interpretation of the question. Could the iPad replace my laptop? What couldn’t I do without the latter?

First, say goodbye to a lot of content creation. The iPad touch keyboard is just too slow and inaccurate for entering large amounts of text. The ZaggMate keyboard which comes combined with a cover for the iPad screen is great, and at least allows you to navigate and select text accurately, but it suffers from some nasty key bounce and the keys are a bit too small for my fingers. Even ignoring physical text entry problems, you’ve got the challenge that there’s no truly compatible version of MS Office for the iPad, so creating properly compatible structured Office documents is almost impossible.

The problem is even worse in respect of graphical content. Set aside the fact that I do a lot of image processing on my laptop, which requires both substantial horsepower and a proper PC-level operating system. The iPad just doesn’t hack it for fine graphical manipulation. I can reliably drive a PC with a mouse to an accuracy of 1-2 pixels (in 1280 on my laptop, and 1600 on my desktop). The iPad is designed for operation with a 1/2″ paintbrush, and is realistically limited to operations suited to such a tool.

I do a lot of development work, with 2 full scale databases, 2 web servers, various modelling tools, a Java development environment and no fewer than 6 versions of Visual Studio on my laptop, plus a couple of virtualised alternative PC operating systems. That’s not going to work on my iPad! I could cheat and move to “thin client” (Remote Desktop) access to the equivalent running on a server somewhere, but that would function only when I’m connected (I’m often not when I want to do such work), and the navigation and text entry limitations of the iPad would drive me bonkers.

Even for general “office” work the limitations of iOS would rapidly challenge my sanity and productivity. For example, when I’m developing complex documents I do a lot of multi-tasking, working across multiple open documents each of which needs to be in a fixed known state under my control. I also make a lot of use of drag & drop and working with multiple windows visible at once.

The other big problem is iOS’ lack of content management separate from the “apps”. I manage about 200GB of “content” on my laptop: client files, my own documents, photos, technical library, publications etc. This is all synchronized to the big desktop/server at home, but available offline. The thought of all of this being tangled up with individual applications is just horrific.

So no thank you Malachy, the iPad isn’t going to replace the laptop or the phone any time soon. Now if someone can come up with a Windows 7/8 slate with the same performance and capacity as my laptop, and the same battery life as my iPad, and capable of operation with either a finger or a stylus…

Posted in iPad, PCs/Laptops, Thoughts on the World, VMWare | Leave a comment

Turning Points

A regular correspondent of mine just posed an interesting question: “The Web has significantly evolved over the past 15 years. What have been the major milestones in the web’s evolution either in business or technology?”

 

That’s quite a big question… 🙂  I didn’t have time for a detailed answer, but came up with the following main “turning points”:

  • 1996-7: The “ubiquitous web” becomes useful. This was the point at which someone with an average PC and dial-up connection could perform real tasks as well as or better than going to a traditional intermediary, e.g. for booking holidays.
  • c2003: Composite applications and services start to become a reality (e.g. Amazon marketplaces). This required a number of technological advances (RSS, web services), but also a shift from human-computer to computer-computer interactions. I was never completely convinced about “web 2.0”, but in hindsight I suppose this was what it meant.
  • c2005: The web becomes “the main way of doing things” for things like banking, tax & interactions with the government. Before that date I was often frustrated either by not being able to use the web, or frustrated because of the services’ limitations. Since that sort of date I’ve only had to perform a handful of such transactions by other means, and they’ve usually been a disaster!
  • c2009-10: The web starts to deliver on the mobile “information everywhere” vision, as per things like Bill Gates’ The Road Ahead. It’s the confluence of decent large-screen hardware, standards-based services and well-designed apps. Put it another way – this was the point at which the computing in Star Trek, the Next Generation started to look out of date, just as the original series did by 1987.

I’m aware that this is very focused on practical, e-commerce type uses. I’m not personally convinced that social networking represents a watershed in itself, rather than another exploitation dimension, which probably has a very similar set of milestones. The same is probably true of several other content / application areas.

What do you think? Have I nailed it, or have I missed a big one?

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…And Then Three Come Along All At Once

Jon Lord and Rick Wakeman perform "It's not as big as it was" at Superjam 2011
Camera: Canon PowerShot S95 | Date: 08-07-2011 23:03 | ISO: 800 | Exp. bias: -2 EV | Exp. Time: 1/40s | Aperture: 4.9 | Focal Length: 22.5mm | Location: Upper Rissington | State/Province: England | See map | Lens: Canon EF-S 10-22mm f/3.5-4.5 USM

Reflections on an excellent Summer for live music

I understand why buses come in threes. If you’re interested, it’s simply because the one at the front does most of the picking up and setting down, and the others just catch up. However, I don’t understand why live music appears to work the same way.

We normally manage at least a couple of “big” concerts each year, but we didn’t find much to inspire us in the whole of 2010. Then suddenly the famine turned to feast, and between the beginning of March and the end of July I’ll have managed a total of nine live music events! These have really covered the range: from reggae to rock, from a tiny dinner jazz gathering with two musicians to the extravagant production of Roger Waters The Wall, and from classic rock acts to classical violin.

By very weird coincidence having never seen any of the classic American rock bands apart from Chicago, we then added four more scalps in three weeks. Journey, Foreigner and Styx (see this post) were followed in short order by Toto, at the much better venue of the Hammersmith Apollo. This was an excellent concert, and the youngsters now fronting up Journey would do well to go and view the older masters at work. All the great hits, good interaction with the audience and each other, and a decent sound mix. That’s how it should be done.

However, the best of the lot, heading rapidly for a place in my all time top ten, was also one of the oddest. Superjam 2011 at the Royal Albert Hall last week was a charity concert in aid of Great Ormond Street Children’s Hospital. The organiser is one Jackie Paice, wife of Ian, so naturally the music revolved around Deep Purple and their friends. And what a bunch of reprobates turned up…

After a lengthy charity auction (where those of us in the cheap seats got to have a distant look at the sort of people who can splash out 20 grand in a good cause) the music got going at about 9.30. The first act set the tone for the evening, with Newton Faulkener doing a version of Bohemian Rhapsody, complete with the complicated bits, as a solo with just an acoustic guitar. Various guests followed, each doing their own party piece, typically a tribute to another great musician, alongside one of their own works. Joe Bonamassa did a great version of BB King’s The Thrill is Gone, and Gary Brooker turned up with Good Golly Miss Molly, followed, of course by Whiter Shade of Pale, which I certainly never expected to hear live by the original singer.

At this point there were still two Hammond organs and a big bank of synthesisers sitting unused on the stage, but that was about to be rectified. First by Jon Lord, who after a rocky first number then produced a spine-tingling version of Sarabande, with the both talented and attractive young violinist Anna Phoebe, and then an ethereal version of his ballad Pictured Within. Jon handed over to Rick Wakeman, who amused us with variations on Eleanor Rigby in the style of Prokofiev, as only he can, and then brought Jon Lord back on for a duet for Hammond organ and synths. This work, composed for the concert, was humorously about two old men comparing their “organs”, with the wonderful title It’s Not As Big As It Was :). Finally everyone came back on stage for the first half finale, Life On Mars, which Rick Wakeman apparently co-wrote with David Bowie.

After a short break, the second half started with Bill Bailey doing a very funny, but very odd, act with a six-neck guitar (!), followed by an even odder, even funnier medley of rock anthems in the style of Chas and Dave. At last Deep Purple took the stage, and belted through several of their classics. They were characteristically generous to the younger musicians, including Joe Bonamassa coming on guest guitarist on Maybe I’m A Leo.

But they left the best till last. The finale was Deep Purple doing Smoke On The Water – “nothing new there” I hear you say, but wait … – with Bill Bailey out front playing the infamous riff – on a set of cow bells! Musically spot on, and very possibly the funniest live music performance I have every seen. 😀

Maybe this wasn’t the most polished set of performances ever, and maybe the sound quality up in the back row of “the gods” wasn’t the greatest, but who cares? The music was stirring, the evident friendships and goodwill heartwarming, and I laughed like a drain. If there’s a better way to raise some money for a good cause I’m not sure I’ve experienced it.

Location:Bicester,United Kingdom

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Journey, Foreigner and Styx

Foreigner at Wembley, 4th June 2011
Camera: Canon PowerShot S95 | Date: 04-06-2011 20:26 | ISO: 1000 | Exp. bias: -2/3 EV | Exp. Time: 1/20s | Aperture: 4.9 | Focal Length: 22.5mm | Location: Wembley Arena | State/Province: England | See map | Lens: Canon EF-S 10-22mm f/3.5-4.5 USM

A few weeks ago I attended a concert bringing together three classic American rock bands: Journey, Foreigner and Styx. It was not a bad evening’s entertainment, but left me with mixed feelings and musing on what makes for great live music.

The venue was Wembley Arena. It’s not our favourite venue by a long chalk. The main problem is that it’s long and thin and most of the audience are facing at right angles to a proper view of the stage. It also seems to suffer much worse than other venues from “fidgety audience syndrome” – I’m not sure whether this is related to the layout or not. What I do know is that watching a concert at Wembley is a constant battle with people coming and going to the bars and WCs, with no vestige of consideration for those actually trying to enjoy the show. This time people in the row behind us chose the middle of “Cold as Ice” to have an argument about tickets – surely they could have enjoyed the number from the side and then sorted things out?

I hadn’t really appreciated the relative ranking of the bands, so was a bit surprised when Styx led off the show, very much as the junior band working on a thin strip at the front of the stage. Another surprise was the musical style, prog rock rather like an American Yes, whereas I went in thinking of the ballads like “Babe” and Dirk DeYoung’s solo work. Even if it wasn’t quite what I expected, the performances were solid and varied enough to hold our interest. While musically I had no complaints, I was really annoyed by a bright light shining straight into my face from head level on the left of the stage, which made photography or even concentrating on the performance a real challenge.

Foreigner were simply superb. They played all their hits, the sound quality was good, the lead singer interacted well with the audience, and we even had a sing-along to “Feels Like the First Time”. The lighting effects were excellent and the band moved around using the stage and each other very effectively. Plus that stupid bloody light had been reset sensibly! This was more like it, and I was sad their set only lasted about an hour.

After Foreigner there was a big gap, well over half an hour, as the stage was completely stripped and re-set for Journey, behaving very much as the headline act courtesy of the renewed success of “Don’t Stop Believing”. When the show finally restarted the opening was very promising, with a thundering number and the voice of the energetic young vocalist soaring overhead.

The trouble is, that was it. 3/4 of an hour in I was getting tired of thundering numbers with high pitched vocals. I can’t tell you what they played, because I couldn’t distinguish one song from another. Normally even if I’m not familiar with a band’s catalogue, I could describe “the acapella one” or “the one with the great drum solo”. Nope.

There’s a musical joke on Deep Purple’s “Made in Japan”, where Ian Gillan asks the sound man for “a bit more monitor if you’ve got it”, and behind him Glover or Blackmore shouts “yeah, we’d like everything louder than everything else!” The trouble is that Journey and their sound team didn’t understand this was a joke…

Add to that virtually no interaction with the audience, and the lighting guy now shining the whole bank of lights in our eyes at regular intervals, and Journey just didn’t work. We gave up and left before the end of the show.

As a seasoned concert attendee, I’ve long realised that the success of a band has very little to do with the excellence of their live performances. It’s just frustrating to see the headline act do something so badly, when the acts further down the bill are so good.

———–

Next: four US rock bands in three weeks. How did Toto compare?

Location:Leatherhead,United Kingdom

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iPad Communications Errors

I don’t know whether any other iPad / iPhone users out there get the same problem, but I’d be interested to hear if you do.

Quite often I go to use an app which needs to communicate over the Internet, and it gets “stuck”, clearly trying to communicate but with nothing happening. Depending on the app it may just sit there forever, or the operation may time out with an error. The iPad as a whole is still responsive, I can switch apps and use those which don’t need comms, but at that point all comms from all apps appear to be blocked. The only solution I have found is to switch the iPad off and on again.

This is now sometimes happening several times a day. I thought Apple products were supposed to be so reliable they never needed a reboot? This is worse than a twenty year old Windows PC.

The problem seems to have got worse since I started using Twitter, and installed a couple of apps which wake up periodically to check for new activity. It therefore seems like there may be some common comms routine or resource which is essentially single-threaded and can get into a deadlocked state if there is more than one call on it.

Does anyone else suffer this, or know how to fix it?

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Enterprise Architecture Conference 2011 Day 3

Well the third day of EAC 2011 came and went. My talk went well. Despite the last minute scheduling change I got a decent audience, and once in front of real listeners managed to find my style and pace again. They seemed to appreciate it, but as none of the inveterate tweeters was in attendance I’ll have to wait for the feedback analysis to be sure.

This morning’s keynote was excellent, it’s just a shame that I had to leave early to set up for my own talk. It could have been subtitled “why ‘cloud’ means people trying to sell you stuff”, and was the most balanced discussion I have yet heard on cloud computing. The most interesting observation is that individual component reliability is very much subservient to scalability and “elasticity”, which has major implications for more critical applications.

The rest of the day’s presentations were a mixed bunch. Some were too academic, others very light on real content. The one exception was Mike Rosen talking about SOA case studies, which included both real successes and failures, and should be the yardstick for anyone looking to move to SOA.

One thing I have learned from this conference is a (arguably the) real purpose for Twitter. It’s a great way for a group engaged in a joint activity like this to have a shared background conversation. In many ways it’s the electronic reincarnation of the DeMarco/Lister red and green voting card system, but with wider and longer reach. It’s not without problems: it can be a distraction, some users can dominate with high volume, low value tweets and retweets, and Twitter’s search and the available clients (certainly on the iPad) are not optimised for hashtag-based operation. However, these are minor complaints.

The iPad makes a superb conference tool, and I was amazed by the number of them in use, for making notes, reviewing slides, and tweeting. Interestingly I think this trend will drive a move to standardise on PDF-format material: slides published this way worked very well, but some available only in PowerPoint format weren’t viewable.

My congratulations and thanks to the conference chairs and the IRM team for an excellent event. Time to start thinking about a topic for the next one…

– Posted using BlogPress from my iPad

Location:Falcon Rd,Wandsworth,United Kingdom

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No Plan B

I don’t think the reason why the British travel infrastructure copes so badly with problems is actually down to a fundamental lack of capability or investment. The real problem is that the operators lack sufficient planning, and/or imagination, and/or flexibility to shift their services to alternative patterns better matched to changing circumstances. The only “plan B” seems to be “run what’s left of plan A and apologise”.

Take, for example, South West Trains, who run commuter services to the South West of London. There are two main lines out from Waterloo via Guildford and Woking, but also a number of parallel minor lines, like the secondary line to Guildford which runs past my house.

When North Surrey got a foot of snow for the first time in 30 years in February 2009, it was clear that no trains were going to run on any of these lines for a couple of days, but only a relatively short stretch of the lines was blocked. It was still possible, for example, to get from Surbiton (about 10 miles nearer to London than my home) to Waterloo.

I had to attend a course in London, and the roads were becoming passable, so I dug the car out and drove to Surbiton. It rapidly became clear that everyone else had had the same idea. How had SWT reacted? By running the same four commuter services an hour from Surbiton. These were, of course, enormously overcrowded and slow. What about the other trains which would, for example, have usually been running the express services carrying the rest of the traffic? These were nowhere to be seen, presumably sat in a siding near Waterloo. Would it have been beyond the wit of man to press some of these into use as additional shuttle services to carry the excess traffic from those stations which were accessible? Apparently so.

Last night, I got caught again. I got to Waterloo at 10:30 pm to see a blank indicator board. The cause of the trouble was signalling problems in turn due to cable theft at Woking. Now I don’t blame the rail companies for that, and I hope the perpetrators are found, hung, drawn and transported to South Georgia, but I do think the train companies’ response is inadequate.

True to form, they had reverted to “what’s left of plan A”, running a tiny number of overcrowded and delayed services under manual signalling procedures. Now theoretically my line should not have been affected. Not only should I have been able to get home, but my line is perfectly capable of carrying some additional “relief” traffic, as it does when there is planned engineering work on the main lines. (About once a month the 8 commuter services per hour are joined by about 20 express and freight services, and when planned that seems to work fine.) With a bit of ingenuity you could even alert taxi drivers at the intermediate stops to the sudden need for their services, at profitable late night rates.

Is that what happened? I should coco. Instead not even the regular services to my home station appeared to be running. I ended up on one of the overcrowded trains to Surbiton, and finished my day with a £40 cab ride.

Why is this so difficult for the train companies to get right? In both of these cases there was no fundamental problem with the remaining infrastructure or rolling stock. In both cases they even have a model for the alternative schedule. For last night it’s in a file marked “Saturday service with engineering work at Woking”. Staff flexibility might be the problem, but that must be resolvable, maybe via higher overtime rates?

There’s also an architectural lesson here. I design computer systems and networks. My clients run national power networks. In both cases the customers expect those systems and networks to be resilient, and to cope with growing demand without wholesale replacement. It’s not always possible to justify dedicated “DR” capacity, so you have to get inventive with alternative configurations of the capacity you do have, and then run tests and introduce clever asset monitoring and management practices to make sure those configurations can be used safely.

If we can do it, why can’t the transport operators?

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Location:Cobham,United Kingdom

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Enterprise Architecture Conference

Halfway through, and this is shaping up to be the best EAC I have attended for a while.

I was umming and aahing about whether to attend yesterday’s seminar sessions, and couldn’t make up my mind which to join. In the end I made up my mind about the morning session while having a cup of coffee on the way, when I recognised one of the speakers, Lawrence Helm, as having given an excellent presentation a couple of years ago on NASA’s knowledge management problems. This time he and his colleague Robert Stauffer were talking about NASA’s adoption of Capability Modelling, and how they have put it to use supporting some very high level decisions about NASA’s future shape.

This was another stimulating session, and really benefitted from the extra space from making it a half-day session. Lawrence and Robert actually ran out of time, which was probably a testament to the depth of the material and the discussions it engendered.

The principle of relating capabilities to strategic objectives was not new to me, although the NASA examples certainly were. What did surprise me was the level of detail required for capability definitions in that environment. For example, the launch capabilities relate specifically to certain target longitudes and temperature ranges, and could not be moved to a location outside those ranges (for example Korou or Baikonur) without re-engineering the rocket platforms.

The afternoon session was also a bit random, as I got confused between Mike Rosen’s half-day seminar and his separate one hour talk for which I had the slides. Not a problem, the half day session on case study methods was very educational. The example, of how Wells Fargo created a federated model to integrate their various systems under a common customer model was interesting, and plays nicely into my EAI talk tomorrow. Like a good sermon, I didn’t learn much new, but I felt thoroughly validated that Wells Fargo did what I would have recommended, and succeeded with it. We had a very robust discussion on the importance of stable service interfaces, so hopefully that will drum up some support for my talk.

You get a very good class of attendee at these sessions. Alec Sharp joined the NASA session, and John Zachman joined the afternoon session, although he didn’t participate much.

Thursday’s highlights have probably been the two keynotes: this morning on how different companies have developed different strategies to come through and out of the recession, and this afternoon on “how to think like a CEO” and get your messages across to senior managers. However, there was also an excellent talk this morning by David Tollow on how EA feeds management and planning of long term outsourcing deals, from the supplier’s viewpoint. Very relevant to many of us in the current day and age.

Just to make things interesting, Sally has asked me to swap slots with someone else tomorrow, so my talk which was carefully trimmed to the constraints of the last slot on Friday will now be at 10 am. This may or may not be a good thing.

Wish me luck!

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Location:Portman Towers,Paddington,United Kingdom

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Compact Camera Alienation?

Are compact and cellphone cameras fundamentally unsuited to a significant subset of the population?

I am short sighted. With an SLR I look through the viewfinder at an image focused at the optical equivalent of about 1m, maybe a bit less with “diopter adjustment” applied, so I can view it fairly easily regardless of whether I need my glasses for the scene or not. With a compact camera I hold it at my natural reading distance of about 40cm (a bit less than 18″), which is both optically comfortable and a good distance at which to hold and operate the camera. The same will be true for those with normal sight.

This is not true for those who are long sighted, which includes a majority of those in middle age or older. These people will be comfortable looking at longer-range subjects without glasses, but will need them for shorter-range subjects.

The SLR, or even an “electronic viewfinder” camera with diopter adjustment, should be fine. As long as the effective optical distance of the focusing screen is 1m or more it should be viewable with glasses off if that’s correct for the target scene, and because it’s viewed inside a dark “tunnel” the effective distance is not an issue.

But a compact camera can be a real challenge. The user has to either hold it inside their comfortable viewing distance, and accept a blurred image and other display data, or hold it so far away that both camera shake and incident light become issues, or try switching between glasses to view the camera and none for the scene itself. None of these is a good option. The result is a camera which is effectively unusable by that person.

I saw this in action myself yesterday. I was sitting in a restaurant with Frances, and she had a good view of a potential photo, but I didn’t. Thinking it would be easiest, I handed her my little Canon Powershot S95. Useless. Eventually I rummaged under the table for the “big lump” (Canon 7D and 15-85 lens, all 1.6kg of it ;)). No problem.

I do wonder if the move to fewer and fewer small cameras having optical viewfinders is a wise one, or if it will alienate a significant proportion of potential photographers.

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Posted in Photography, Thoughts on the World | 2 Comments