Author Archives: Andrew

Death and Service

My brand new iPad died today. One minute I was taking notes on it. Next minute, dead as the proverbial fat bird with a big beak, or the Norwegian Blue (lovely plumage).

There are three theories which fit the available data:

  1. This was a typical failure on the leading edge of the bathtub curve, and I was just unlucky.
  2. iPads are unreliable, and I am going to learn some new swearwords when the process repeats.
  3. Steve Jobs’ spyware installed on all iPads to monitor for uncomplimentary content detected my draft post on the shortcomings of the iPad’s software architecture, and Apple took pre-emptive action.

What is, however, beyond reproach and the reason I’m writing this post is the absolutely exemplary service provided to me at PC World in Coventry. The young chap quickly established that a straight replacement was appropriate, but because I am away from home he’d have to retrieve my receipt details electronically. This proved rather more difficult than expected, as the original sales assistant in Guildford had somehow bypassed the supposedly mandatory step of capturing my name and postcode. However, the Coventry guys persisted, with searches on multiple back office systems, and eventually tracked my receipt down. The swap was promptly made, and I’m already up and running again.

The quality of customer service at DSG (the company who own Dixons, Curry’s and PC World) used to be a source of jokes. However, the excellent service I received today is not untypical, in my recent expereience. I would like to formally extend my thanks and compliments to them.

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Keep Taking the Tablets

I’ve recently purchased an iPad, partly to satisfy some unrequited gadget lust, partly to satisfy some real needs for which I hoped it might be a good match, and partly to try and understand what all the fuss is about. As a long-time user of both Tablet PCs and Pocket PC (Windows Mobile) PDAs, I’m in a fairly unique position to judge what works well and what doesn’t. So far, it has to be said, I’m distinctly underwhelmed.

For several years in the mid-noughties, my main laptop was a convertible Tablet PC (actually a succession of Toshiba M-series tablets). I liked these devices with their dual ability to function as a subtle note-taking device in meetings or on the move, and as a fully-fledged laptop most of the time. Ultimately, though, such devices are too great a compromise: too heavy, battery-hungry and stylus-dependent for use as an eReader or travel companion, not powerful enough to meet my demands for a laptop capable of supporting virtualisation, multiple development platforms and heavy duty image processing. My main laptop is now a 15″ Toshiba, and it does the main jobs very well, but I’ve lost my subtle note-taker, unless I want to lug an old tablet PC as well.

Also, since 1999 I’ve always carried a Pocket PC, for the last 5 years a succession of HP iPaq 4700s (sadly, they don’t last forever). My PDA is brilliant for checking my diary, playing games, as a music player and for a variety of other uses. Thanks to the German company SoftMaker I even have a fully-fledged office suite which is absolutely compatible with Office 2003, right down to the menu and options dialog structures. I have composed some quite large documents using it, but unfortunately the screen size makes it just too fiddly for heavy-duty use.

It’s also unfortunate that HP set the bar so high with the iPaq 4700. I should really have been able to update it with a device including a phone, mobile internet connectivity and GPS, but two attempts to do so have ended in frustration (see “Digital Convergence – Still Waiting” and “Annoyance-Based Technology Selection” for details). Even HP haven’t really managed to replace it – their nearest current equivalent is much chunkier and has a much inferior low-contrast screen.

Enter the iPad. Before I start complaining, let’s acknowledge that this is a great piece of hardware design which does some things really well. For a start, it’s a brilliant eReader: clear, light and an ideal size. When I print documents for off-line reading, I usually print two pages to an A4 side. The iPad screen almost exactly matches this A5 preference, but with the great advantage that I can easily zoom in or change fonts and text orientation if required. To read web pages I can either exploit the mobile capabilities, or save them to PDFs on my PC.

As a mobile web browser it generally looks very promising. Again, the size is just right, with none of the compromises of phone/PDA solutions. Apple’s lack of Flash support is an occasional pain, but otherwise no problems so far.

It’s also going to make an excellent portable photographic portfolio. The screen is widely acknowledged as one of the best on any portable device, with wide viewing angles and good colour fidelity, and my photos look great on it. Getting iTunes to show a sensible album structure is a bit of a challenge (of which more later), but I’m now fairly satisfied, although I may end up using third party software which doesn’t insist on renaming my files and hiding the filenames!

Battery life is great when measured by the standards of fully-fledged laptops: at least two days fairly steady use on tasks like document reading, note taking and web browsing. Of course strictly speaking we should measure by the standard of a monotasking PDA  (I assume that “monotasking” is the opposite of “multitasking”, but I may have just made that up :)), and on that basis it’s not so good, but still acceptable.

So the hardware is great, and everyone loves the glossy touch interface. The problem is that, as the saying goes, beauty is only skin deep. The elegant facade hides an astonishingly crude and restrictive software architecture, which puts me strongly in mind of a 1990 DOS computer (albeit with a glossy graphical skin). The problems of that architecture will be the topic of my next post…

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Season’s Greetings

Coppertrees, Xmas 2010
Camera: Canon EOS 7D | Lens: EF-S15-85mm f/3.5-5.6 IS USM | Date: 20-12-2010 08:34 | ISO: 100 | Exp. bias: 0 EV | Exp. Time: 2.5s | Aperture: 10.0 | Focal Length: 24.0mm (~38.9mm) | Lens: Canon EF-S 15-85mm f3.5-5.6 IS USM

A very warm “Merry Christmas” and best wishes for 2011, from all at Coppertrees to all the followers of my blog.

Andrew

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Sunnier Climes

Sea Turtles, Folkestone Marine Park, Barbados
Camera: Canon PowerShot G10 | Date: 21-04-2010 14:45 | ISO: 125 | Exp. bias: 2/3 EV | Exp. Time: 1/160s | Aperture: 3.5 | Focal Length: 13.8mm (~63.3mm)

With Britain well and truly in the grip of Winter (where’s that global warming, then?), and more snow on the way, I thought this might cheer people up a bit!

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First Bibble Plugin Published

I’ve just published my first plugin for the popular image processing suite, Bibble. CAQuest manages chromatic aberration correction, so if you find yourself always having to apply correction for “purple fringes”, this is the tool you need.

To find out more, visit www.andrewj.com/plugins.

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Cuba Travel Blog – Quick Update

If you want to read all my articles in chronological order, you can now do so at www.andrewj.com/blog/cuba.

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Cuba Photo Notes

Street vendor, Trinidad, Cuba
Camera: Canon EOS 7D | Lens: EF70-300mm f/4-5.6 IS USM | Date: 22-11-2010 17:35 | ISO: 100 | Exp. bias: 0 EV | Exp. Time: 1/160s | Aperture: 8.0 | Focal Length: 300.0mm (~486.0mm) | Lens: Canon EF 70-300mm f/4-5.6 IS USM

“Photographer’s paradise” is probably putting it far too strongly, but Cuba does provide easy access to a great range of material in almost every genre: fashion and international sports might be a bit of a challenge (unless you bring some glad rags with you :)), but everything else is well served.

That said, conditions are not always quite what you’d expect, so I thought it would be useful to round off my Cuba Travel Blog with a few observations on the photography itself, and some advice to potential photo trippers.

A large part of Cuban life plays out on the street, and much of the photography is therefore street photography, focused on the colourful people, cars and buildings. I must admit that before the trip I hadn’t fully realised that.

Now there’s nothing to stop you doing such photography with a full sized pro camera, lenses the size of baseball bats, and a 6′ tripod. A couple of my trip mates did precisely that. No-one takes much notice of tourists with big cameras, and you’ll be perfectly safe. However, it’s an awful lot to carry round all day, it will attract pestering, and some locations and subjects are now starting to charge a “big camera” premium, e.g. 2 Peso rather than 1 Peso admission, triggered usually when they see the tripod.

So I’d advise you to think about travelling a bit lighter. I don’t carry a tripod except when I know I’m going to be working in very low light, and try and have my camera in my hand rather than round my neck. I used my large backpack only when travelling: once at each location I decanted my kit into my ancient Tamrac shoulder bag. Although only 26x20x20cm I found that this could comfortably carry my prosumer DSLR with 3 zooms, a 25-33cl drink, tripod plate, table-top tripod, cleaning materials, filters, 1 cigar (unwanted gift :)) and some soap! To carry my tripod I used a dedicated tripod strap and slung it over the other shoulder.

At the risk of offending the photography gods, I don’t think a lot of the standard advice about the best light applies in photographing Cuba. The narrow streets are like slot canyons: you get good even light when sun is high, but at the ends of the day the streets are dark, or patchily lit with very high contrast unless the sun is directly in front of or behind the camera, each of which brings its own challenges. On the other hand the bright colours work well in any light, even in the middle of the day, although a polariser is usually helpful.

The after-sunset glow does bring up the colours on some subjects, and there are some night-time possibilities, but very much small vignettes rather than big vistas. There’s simply not enough street/building lighting for those. Don’t expect a picture of lights on the Malecon looking like the shore in Montreux or Morecambe!

If you’re one of those people who likes photographing decay, then Cuba is your oyster. Crumbling structures, rusty cars and badly patched paint and plaster abound. If, like me, you’re more of a “glass half full” person then the challenge to find and portray the current beauty is a bit greater, but not insuperable.

Entertainment, in the form of music, dance and art, is everywhere you go, and some of it is very photogenic. The entertainers don’t seem to mind having their photos taken as long as you make a donation when they pass the hat round. Lighting can be a challenge: at night or indoors you will often be right on the edge of high ISO and acceptable slow shutter speeds, and will have to use flash for any action. Any artificial lighting tends to be uneven and strongly coloured, with a tendency to blow out the red channel, so shoot RAW and expect to have to make substantial colour adjustments in your RAW processor.

I took about 90% of my shots with the Canon 7D and 15-85mm IS lens. Most of the rest were with the 70-300mm lens, and I can see the day coming when I don’t need a separate wide-angle zoom, but the 10-22mm did get used a few times. I also took a nice 50mm f1.4 lens, but found I wasn’t using it at all and sold it to one of my trip mates. I’m getting used to the weight of the 7D/15-85 combination, but it is a very heavy solid lump. You wouldn’t lose much capability with something like a Canon 550D and 17-85mm lens, which is what I took as my spare kit, or even something like a Leica or one of the new EVIL cameras.

Although I took most shots with the mid-range zoom, my 70-300 is still my favourite lens. Beyond its proven ability for action work and as a general telephoto, it’s probably the best lens for candid, long-distance portraits (3-20m range), like the one above. Optically it’s excellent, often compared favourably with Canon’s much bigger and costlier “L” zooms, but the small size and light weight, combined with very effective Image Stabilisation, mean that it’s much less obtrusive, and I can hand-hold it down to shutter speeds of a few tenths of a second. And who needs to do all this wandering about business, when you can take shots like the one above sitting at the bar with a Bucannero. 🙂

Make sure you take lots of film or memory. I took an average of 200 shots or 4GB / day. The keen street shooters in the party were filling in excess of 16GB / day!

Finally, I can heartily recommend Lee Frost of Photo Adventures as a tour leader. He got us to interesting places at the right times, led an enjoyable group, and everything under his control worked well. He really can’t be blamed for the Cuban failings on internet access and breakfast crockery :(. Recommended.

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Cuba Reflections

Sunset over the Malecon, Havana, Cuba
Camera: Canon EOS 7D | Lens: EF-S15-85mm f/3.5-5.6 IS USM | Date: 23-11-2010 23:37 | ISO: 100 | Exp. bias: -2/3 EV | Exp. Time: 1/13s | Aperture: 16.0 | Focal Length: 15.0mm (~24.3mm) | Lens: Canon EF-S 15-85mm f3.5-5.6 IS USM

I’m safely back home with a load of photos to process, so this is just about my last post on Cuba. There’s probably one more to come on the technicalities of photography there, but I thought it would be good to round off my series of general impressions and “socio-economic observations”, if that’s not too pretentious a description of them! 🙂

  1. The people are very friendly, and are very happy to help if they can, especially if there’s a tip in the offing. However, as is often the case in planned economies there’s no real concept of customer service and little or no incentive to improve, or find real solutions to problems. One example was the fact that I had no internet service at two hotels, not because of any technical issue, but because they’d run out of the scratch cards with passwords, and would not restock for a week. Another was arriving at the Tobacco Museum at 11.00 to find that despite a headline “every 15 minutes” schedule, they were doing no tours between 10.15 and 12.00!
  2. Between the limited stock and the customer service issues, getting breakfast at a Cuban hotel a bit like a game of Dungeons and Dragons. Wrestle a magic glass from the keeper of the glasses, and you can ascend to the level of juice drinker. Seek the hidden coffee cup, and you may conquer the coffee machine, but only if it is replete with both dark and white liquids. They really should invest in a bit more crockery!
  3. Cuban drivers seem to have very poor lane control, and regard driving on the right as as sort of grand guiding principle rather than a tactical necessity. It’s really scary to be bombing (relative term) up the motorway and see a group of cyclists coming the wrong way on the same carriageway, but the bus driver didn’t appear to bat an eyelid.
  4. Lane control and the tap water aside, Cuba feels very safe. You can wander around freely, carrying an expensive camera, and at no time do you feel under any significant threat of direct crime or assault. There are no gangs hanging around on street corners. You may get pestered in some places, and if you left your wallet somewhere it might not be there when you came back, but it doesn’t feel like you’re at any risk of having a bag snatched or a pocket picked.
  5. There are lots of birds of prey circling everywhere, so clearly not too many chemicals in the food chain. This is a good thing, but may explain the patchy success of Cuban agriculture.
  6. There is an obsessive iconography of Che Guevara, which has displaced almost all other pictures and writing visible to the tourist. Che’s picture stares at you from every hoarding with a revolutionary slogan (that’s pretty much the only type), and from almost every T-shirt. Where they are selling postcards, there will be a rack of poor-quality colour cards of the views and famous buildings, and a rack of black and white 1950s images, about 95% of which are of Che. Pictures of even Fidel or Raoul Castro are few and far between. The only reading material in English on the island is biographies of Che Guevara, or the odd book of Fidel’s speeches.
  7. In Spanish the choice isn’t much wider! Havana must be the only airport where there are no newspapers or magazines for sale, just books about Che or Fidel, and a few other bits of communist propaganda.
  8. The music is almost uniformly excellent. The food is almost uniformly adequate but unexciting. There are exceptions (downwards) in both cases 🙁
  9. Writing a travel blog is a great idea, but only in a country where you can get on the internet!

And a few photographic statistics: 2074 shutter operations, 42GB of memory cards filled, about 970 images retained for further processing, and I hope to get around 100 which are good enough to stick on the web and bore people with at dinner! You have been warned. 🙂

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Smokin’

Flamenco dancers at the Hotel Sevilla, Havana, Cuba
Camera: Canon EOS 7D | Lens: EF-S15-85mm f/3.5-5.6 IS USM | Date: 24-11-2010 03:41 | ISO: 400 | Exp. bias: 0 EV | Exp. Time: 1/60s | Aperture: 5.0 | Focal Length: 44.0mm (~71.3mm) | Lens: Canon EF-S 15-85mm f3.5-5.6 IS USM

I’ve heard it all now – a flamenco version of “Smoke on the Water”! Richie Blackmore would approve. Excellent.

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An Uncomfortable Vision

Little girl, Trinidad, Cuba
Camera: Canon EOS 7D | Lens: EF-S15-85mm f/3.5-5.6 IS USM | Date: 21-11-2010 18:40 | ISO: 100 | Exp. bias: 2/3 EV | Exp. Time: 1/10s | Aperture: 10.0 | Focal Length: 85.0mm (~137.7mm) | Lens: Canon EF-S 15-85mm f3.5-5.6 IS USM

I took this picture almost on auto-pilot, and was immediately torn about whether to keep it, or delete it. Was I guilty of exploiting the little girl?

However, what happened next was interesting, and a tale worth telling. Another tourist approached the little girl, and offered a coin. Suddenly the girl’s mother appeared and grabbed the coin. As soon as the tourist had moved on, the girl was pushed back out into the window again. This obvious exploitation raises some uncomfortable questions, like whether that was really their home, or indeed was the woman really the girl’s mother? Or was this a Fagin-like exploitation of an innocent youngster in a convenient location on Trinidad’s main square?

Those of you who know me will realise that such tactics tend to back-fire dramatically with me. I decided to focus my gifts and tips on those who weren’t asking for anything. I gave away my last bars of soap on an “random acts of kindness” basis, to old ladies on the street. Just seeing their faces light up was reward enough. Much better.

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The Last Post?

Boy in a doorway, Trinidad, Cuba
Camera: Canon EOS 7D | Lens: EF-S15-85mm f/3.5-5.6 IS USM | Date: 21-11-2010 20:25 | ISO: 100 | Exp. bias: 0 EV | Exp. Time: 1/60s | Aperture: 10.0 | Focal Length: 80.0mm (~129.6mm) | Lens: Canon EF-S 15-85mm f3.5-5.6 IS USM

Back to Havana, so I’ve managed to catch up a bit. However, even this took visits to two hotels to find one with working internet service! I hope you enjoy the mega update.

This will probably be my last update until I’m back home, but I will finish off the blog with a few miscellaneous observations, and hopefully another image you’ll like.

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Economic Anomalies, Part 2

Towel elephant, Hotel Sevilla, Havana
Camera: Canon EOS 7D | Lens: EF-S15-85mm f/3.5-5.6 IS USM | Date: 16-11-2010 20:39 | ISO: 200 | Exp. bias: -2/3 EV | Exp. Time: 1/25s | Aperture: 7.1 | Focal Length: 35.0mm (~56.7mm) | Lens: Canon EF-S 15-85mm f3.5-5.6 IS USM

Two observations from the last few days:

Cuba has two currencies: the Convertible Peso, used by tourists and businesses which interact with tourists or trading partners, and the National Peso, used by Cuban Nationals for everyday activity. The buying power of the convertible Peso is dramatically higher than the other (there’s a 24:1 exchange rate, and some things can only be bought with convertible Pesos). Someone getting a reasonable number of tourist tips, like an old man with an interesting face in the square in Trinidad, can easily be getting significantly greater buying power than someone in a good, prestigious job solidly in the local currency sector. I don’t know whether the planned economy has a way of balancing out this anomaly, but it does seem problematic.

In Britain, hotel chambermaid is not regarded as a skilled job, with great linguistic or literacy demands. But every day in Cuba I have returned to my hotel room to find a delightful little greeting: the towels arranged into an attractive sculpture on the bed, and a hand-written note wishing me a pleasant stay or onward journey, as appropriate. The latter have invariably been written in clear, correct English, while most people you come into daily contact with have at most a few words of spoken English. This suggests that chambermaids in the big Cuban hotels must be better qualified than you might expect.

I wonder how this all works?

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