Category Archives: Thoughts on the World

A European Visitor’s Guide to Hawaii

Looking down to the Na'pali Coast from the top of Waimea Canyon
Camera: Panasonic DC-G9 | Date: 02-10-2019 12:35 | Resolution: 5583 x 3489 | ISO: 200 | Exp. bias: -33/100 EV | Exp. Time: 1/160s | Aperture: 7.1 | Focal Length: 12.0mm | Location: Waimea Canyon | State/Province: Haena, Kauai, Hawaii | See map | Lens: LUMIX G VARIO 12-35/F2.8

Sunbathing, service, costs and chickens!

Hawaii is a great place to visit, but based on our recent experience some things may come as a surprise to European visitors, used to comparable destinations in Europe, the Caribbean or mainland USA. For those planning a trip, here’s what you really need to know.

The TL;DR version:

  • Sunbathing is not a thing
  • Housekeeping is not a thing
  • Service is not a thing, especially in the evening
  • Opening hours are only just a thing
  • Coffee shops are almost not a thing
  • Public restrooms are not a thing
  • Chickens are everywhere but the roosters can’t tell the time
  • Bedding is wildly inappropriate
  • It’s frighteningly, eye-wateringly expensive, and accommodation is a complete rip-off
  • However, the scenery is great, and Americans do organised tours very, very well

Sunbathing is Not a Thing

Here’s a pattern which should be familiar to travellers to Southern Europe, North Africa and the Caribbean (and indeed most sunny parts of the world which welcome tourists). On a quiet day, or maybe after a busy day’s exploring, you go down to the beach or pool. You lie on a sunbed and slather on the sunscreen. Some helpful lad or lass brings you a nice cocktail. If you’re not at your hotel maybe the deal is that you pay a local a few dollars for the use of the sunbed, and as an added incentive he sells a few more drinks at his bar. Win-win.

Not on Hawaii, or at least not anywhere we managed to go. The concept of “lying in the sun” appears to be an almost alien one, and the idea of practical support for this activity almost taboo. Some beaches have a car park and a changing/toilet block, but that’s about it. Nowhere did we see sunbed rentals or a beach bar or similar. You are welcome to lie on the beach on a towel and bring your own supplies in a cooler, but that requires rather more specific provision than most people doing a fly-drive will have with them. Now it’s possible that this is to try and keep the beaches “unspoilt”, which would be fair enough, but then you’d expect to see an alternative at the hotels. Only one hotel in our entire three weeks had sunbeds by a pool, and that area was plastered with signs forbidding almost all enjoyable activities, including the possession of alcoholic drinks anywhere nearby. Of the rest, a couple had chairs which could be moved into a relaxing corner in the sun, most didn’t even get that far.

Mainland USA doesn’t have this problem. The two California hotels at each end of our most recent trip, including Handlery’s within 100m of Union Square in San Francisco, both provided for a quiet hour in the sun. We’ve even managed to lie by the pool in Idaho, Montana and Vermont – under glass, admittedly, but that’s a good solution in colder climes. It’s just something which decent mid-range hotels do. Why the Hawaiians don’t provide for you to quietly lie in their sunshine is a mystery.

From the beach outside the Hana Kai Lodge (Show Details)

Housekeeping is Not a Thing

Most hotels in civilised countries service your room on a daily basis, making up the bed, changing at least the linen you’ve left in the bath-tub, replenishing supplies. This is not a regular provision in Hawaii. There were a couple of honourable exceptions, mainly in the most expensive properties, but as a rule the patterns were either “every three days” (= “once in your stay if you’re lucky”) or even in one case “at the end of your stay” (= “None, but we can’t write that down on booking.com and we probably can’t get away without changing the sheets and towels for the next guests”). A couple of times we put in requests for some specific assistance with bedding and were completely ignored.

Service is Not a Thing, Especially in the Evening. Opening Hours Are Only Just a Thing

The lack of hotel housekeeping is one symptom of a more general challenge. A lot of Hawaiians seem to be unable to reconcile the fact that tourism is their major industry with the fact that this means operating shops, bars and so on for a reasonable number of hours in which tourists may wish to purchase what’s on offer, and then cheerfully providing service to the punters. It’s not so bad in restaurants where the serving staff rely on tips, but elsewhere it can be a real challenge to get any help. We stayed at one expensive lodge where there were no dedicated hotel staff – you had to ask in the shop and restaurant and see if anyone could help you. At the “No housekeeping ever” “boutique hotel” the woman who gave us our keys and showed us to the room literally ran in case we had questions or needed help. Another hotel staffed the office so rarely that we thought the manager was just another guest looking for help. Their check-out arrangements were positively Kafka-esque, with a large notice in the room demanding check-out before 11am, but an office which did not open until after that time. Good luck if something needed sorting out on the bill.

Opening hours on Maui and Kauai are so arcane and limited they make a joke of it. We found shops which didn’t open until 11am but were shut again by the end of the afternoon. On our drive down Haleakala we found a wonderful coffee shop but arrived only 10 minutes before it closed – at 2pm. On our day in Hana we failed: that coffee shop had turned off its coffee machine at 3pm, and only sold banana bread by the whole loaf, not the slice. Paia may be a busy tourist centre, but try getting a coffee or a beer after 8pm…

From the summit of Haleakala. Mauna Kea in the background. (Show Details)

Coffee Shops Are Almost Not a Thing

Even if you’re there in core hours (11am – 2pm, any day except Sunday, Monday, Tuesday, Wednesday, Thursday, Friday and Saturday ), it can be tricky to find a good latte in some centres. Even some quite substantial shopping streets appear not to have a coffee shop, or if they do, it’s well hidden and probably shut! Maybe it’s the lower popularity of hot drinks in the warm climate, but where you do find a place with a coffee machine and an open door they are usually doing a steady trade.

At the same time, sparkling water seems to be a bit of a novelty, and we found several locations where this wasn’t an option. That’s even more of a mystery. You shouldn’t go thirsty on Hawaii, but some compromise may be required!

Public Restrooms Are Not a Thing

Hawaii can be a challenging place to get caught short. It’s not so bad if you’re somewhere run by the Parks Service, or a shopping mall or larger restaurant, but most shops and smaller cafés have a sign in the door “No Public Restroom”. This doesn’t just mean “customers only”, it can mean “no customer restroom at all”, even in medium-sized restaurants, which elsewhere in the world would by law have to provide a customer WC. Keep your fingers, and your legs, crossed!

Luau Kalamaku (Show Details)

Chickens, Chickens Everywhere

Wherever I travel there are species which have adapted to living off the scraps of human activity: pigeons, the little brown birds on Barbados, the feral dogs of Bhutan. In Hawaii it’s feral chickens. If you’re eating outside you’re unlikely to miss one or two padding around, and it’s rare that you can’t hear a cockerel. The islanders welcome them as they also feed on insects which would otherwise be a problem, and the chickens are effectively protected.

This would be OK if their timekeeping followed acceptable norms, with roosters announcing the dawn but keeping schtum the rest of the time. Unfortunately they don’t, frequently crowing all the way through night and day. Added to inappropriate bedding and noisy air-conditioning this contributes to the likelihood of disturbed sleep.

After watching a few we can confirm that Hawaiian chickens have adapted to modern life and have got bloody good at crossing roads. It’s just a shame they can’t tell the time.

The "Jurassic Park" trees, and a feral chicken, in Allerton Gardens (Show Details)

Wildly Inappropriate Bedding

Hawaii is a bunch of tropical islands. Unless you’re right at the top of Mauna Kea or Heleakala, the temperature usually reaches 30°C in the day, and rarely dips below 20°C at night. It’s therefore puzzling to find that the standard bedding provision is a nice warm 15 Tog duvet! The problem with this is that it may be just cold enough you need something, but a duvet is massive overkill. A couple of times we tried getting said duvet downgraded to “just a sheet, please”, but without success. Eventually we just got into the habit of extracting the duvet from its cover and using the latter on its own. At least with only intermittent housekeeping we weren’t having to do this every day…

It’s Frighteningly, Eye-Wateringly Expensive

Hawaii is scarily expensive. I accept that it costs a fair amount to get there in the first place, as you’re travelling halfway around the world. Also I know that all holiday costs for British visitors have been inflated by about 20-25% after the 2016 Brexit vote, and I have to discount that. However even comparing like for like Hawaii is just so much more expensive.

The entry level cost of accommodation in 2019 seems to be about $180-$200 a night. For that you get very little: a small room, minimal service, no food, maybe a coffee machine and free toiletries, maybe not. (One of the hotels actually listed “toilet paper” as a specific provision, I kid you not.) There won’t be any sort of a view or casual/communal seating area. If you are on an upper floor you will be personally manhandling your luggage up and down stairs. If you want something a bit better the price rises quite steeply – the nicer lodges we stayed in were all between $250 and $300 a night. To put that in perspective, we have four other experiences of spending $180 or less per night on accommodation in the last year:

  • Copenhagen is a notoriously expensive city, but this July about $180 per night got us a very nice hotel about 100m from the tourist hub of Nyhavn, and within a short walk of most of Copenhagen’s other attractions. The hotel had very helpful 24 hour front desk staff, a high quality hot and cold breakfast included in the price, an outdoor bar overlooking the harbour for when the sun was out and an indoor bar for when it wasn’t. We had a small but fully appointed room on the 5th floor overlooking Sankt Annae Platz, with a view of the beautiful old port authority buildings.
  • The hotel in Pacifica (just outside San Francisco) on the way back from Hawaii cost about $170 per night. That included breakfast, a sea view, a large room with jacuzzi, and a front desk who cheerfully booked us in, including a room change to avoid too many stairs, at 11pm.
  • We paid about $180 per night to stay in a Norfolk mansion house for my friend’s 60th birthday. As well as the elegant building set in extensive and beautiful gardens, the cost included breakfast, snacks and some booze!
  • The Heure Bleue Palais in Essaouira, Morocco was easily 5 star, excellent service – nothing too much trouble, great food with a wonderful cooked breakfast included in the price, top location in the walls of the old city with a view of the whole town from the roof-top pool. It cost about $145 per night.

At the other end of the scale the better accommodations in Hawaii could be compared in quality and provision to something like the Peaks of Otter Lodge at which we stayed on our 2014 trip to the USA South-East. That was probably the most expensive accommodation of that trip, at about $140 per night.

The Hawaii accommodation costs do seem to have escalated dramatically in the last couple of years. We had originally booked our trip in 2016 and had to cancel at short notice, but re-instated it this year with almost exactly the same itinerary. That means I can directly compare 2016 and 2019 prices. One example, the Kula Lodge cost less than $210 per night in 2016, but more than $290 this year. The Hana Kai had also increased by about $80 per night in the same period. These increases of 35% or more are massively higher than inflation. It’s not clear whether this is a continuing trend, or there’s a common one-off cause.

Food and drink are also much more expensive than elsewhere. Outside the very centre of San Francisco, the going rate for a beer is about $4. Take into account the fact that a US pint is about 20% smaller than a UK one, and prices are comparable to home. However in Hawaii we were paying up to $8 or $9 for a pint of beer! It’s the same story for a latte – about $4 most places in the UK or California, up to twice that in Hawaii.

Waterfall from the Garden of Eden (Show Details)

On a Positive Note…

This might all sound a bit negative, and I don’t want to put readers off going to Hawaii, but just help to set realistic expectations. We enjoyed our trip, but it was impossible to not feel somewhat ripped off by the poor service and high costs. If we’d been primed properly on what to expect we might have ridden more easily over the challenges, and enjoyed the good bits even more.

The scenery is great, especially Haleakala on Maui and Waimea Canyon on Kauai. We saw everything from lush greenery to a volcanic “moonscape” so convincing it’s where they trained the Apollo astronauts. Despite the dire warnings you read in some places even the Road to Hana is perfectly straightforward to drive over its entire length. Hawaii is a feast for the eyes.

The various organised tours and trips all worked very well. Each had a friendly, knowledgeable and helpful guide/driver/pilot and each was an experience we will treasure. While not cheap, the prices were comparable to similar events elsewhere, and represent decent overall value. I could certainly recommend the Blue Horizon helicopter tour of Kauai, the Pearl Harbor and Allerton Gardens tours, and the Laua Kalamaku.

The highlands of Kauai from a helicopter (Show Details)

Regarding travel, eating and accommodation the trick is probably to do some independent research. TripAdvisor seems to reflect reality fairly well, whereas sites like Booking.Com seem to have less detailed independent advice.

Plan, set your expectations, and you’ll really enjoy Hawaii.

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Posted in Hawaii Travel Blog, Thoughts on the World, Travel | Leave a comment

Death of an Alien

An Upgrade Too Far, OR: Don’t Count Your Aliens Before They Explode Out Of Your Thorax!

brian-mcmahon-vPoKUPztOZM-unsplash

Prior to 2009, I regularly upgraded our desktop PC / server, changing the entire hardware and/or rebuilding from scratch every year or two. There were several different reasons: this was a time of rapid change in the PC arena; I always rapidly outgrew the available computing power; and on at least two occasions the system had suffered complete failure of motherboard or processor and just refused to be revived.

By 2009 things were settling down, with seven being a sort of “magic number”: Windows 7 was clearly a better, stable version of Windows, and Intel’s Core i7 looked like the powerful but usable processor we’d all been waiting for. I’d been doing some research and everyone raved about Alienware machines, so I bit the bullet, invested about £1,100 and purchased an Alienware Aurora. This, despite being the “smaller” of the two Alienware desktop/tower models, turned out to be over 40cm long, 16cm high and weighed about 15kg. (See The Alien Has Landed, and It’s &*&^(* Huge). So much for PCs getting smaller.

OK, it took up some desk space. But it worked. It sat there, for the most part quietly, and just got on with everything I threw at it. It acted as desktop, server, virtualisation and development platform, PVR and the rest without complaint. It was almost seven years before I found a task which occupied the CPU fully for more than a few seconds at a time. Converting recorded HD TV from MPEG2 to MP4 would keep the processor busy for a few hours, but the machine remained stable and fully usable even under full load.

Fairly early on one of the original hard disks failed, but gracefully and I just moved the content to a new one before there was any serious issue. At about the 7 year mark the graphics card failed a bit more dramatically (its main cooling fan died noisily), but a quick trip to PC World sourced a replacement and we were back up and running in a few hours. Excluding reboots, power cuts and a rebuild in 2013 when I upgraded the system disk to an SSD, I would be surprised if total downtime in 10 years totalled one day. That’s better than 99.97% availability.

The machine was originally billed as highly upgradeable and lived up to that billing. The original 2 slow hard disks became 9TB of fast SSDs. It gained four times the original RAM. The original was based on USB2, but USB3 support was easily added. It started off with one standard definition TV tuner and ended up with 4x HD tuners – my record was recording 8 concurrent programmes. With the looming end of support for Windows 7 a few weeks ago I installed Windows 10 build 1903, which went almost like clockwork, booting straight up with drivers for everything except the E-Sata port, and almost all software installed and ran as expected. I was almost ready to write an article praising the machine’s ability to take everything I threw at it.

I say “almost”. There was one caveat. Windows 10 build 1903 is more of a major upgrade than Microsoft have acknowledged, and it introduces some restrictions on virtualisation software. In particular VMWare Workstation has to be V15.1 or higher. I was previously running V12, but I accept spending about £100 every few years on an upgrade to the latest version, so cheerfully did so again. However as I installed the new version, I got a warning that the new version was not compatible with my CPU. Apparently a 10 year old processor, even a then top-spec Core i7, didn’t support a key feature required by newer versions of VMWare. A quick email to VMWare support confirmed the quandary – no version of VMWare supports both the latest version of Windows 10 and my CPU.

Now I could have left it there. I’m not using virtualisation that much at the moment, and it’s still fine on my laptops. I could have. I should have. But those who know me know that wasn’t going to happen. This was now "a problem" which I had to solve. Some quick research suggested that my processor, the i7-920, was succeeded by a directly compatible faster version, the i7-990X, and that switching to the 990X should be straightforward. Then almost like a good omen, out of the blue I got a phone call from VMWare following up to make sure I was happy with their handling of my email query. Have you ever heard of such a thing? The very helpful chap looked it up – yes, the 990X should work well.

eBay provided a 990X, and on Friday I powered down expecting another painless upgrade. The chip slotted neatly into its zero insertion force socket, I re-mounted the cooler unit, and switched on. The fans all ran, but there was no sign of the machine booting up. I removed the new processor and put the original one back in. Switched on, same result. Fans and power supply OK, but no sign of booting up.

Over the next couple of hours I worked through all the usual options: re-seating the PCI cards, checking cables, re-setting the BIOS. Still nothing. The Alien was dead. My attempted upgrade had killed it.

I awoke on Saturday morning, with several plans going around in my head. However a quick search of eBay suggested a solution which might not be possible in many locations: not one but several vendors within about an hour’s drive offering newer versions of the Alienware Aurora with collection in person an option. I latched onto a vendor who responded quickly to my query, and by early afternoon I was mounting my disks into a two year old Aurora R5. There was a moment of panic at first boot when it said it couldn’t find an operating system, but changing the boot mode from the newer UEFI to the older BIOS standard solved that, and up came Windows. I had to reboot several times and tweak a few drivers, but basically I just carried on where I left off before the "upgrade".

The new machine is much more compact than the old one, but installing the disks was a lot more fiddly, so there are pros and cons. It’s also not as fundamentally upgradeable as its predecessor, having for example connections for only 4 disks not 6. It will be interesting to see if it lasts as well.

The root cause of the older machine’s failure is not clear. Did I do something wrong, maybe screwing down the heatsink too firmly or causing some other physical damage? Did the new processor somehow overload something? I checked the power consumption and thermal rating of the two processors before I did the upgrade and they were almost identical, but maybe some second-order effect came into play.

Most likely, maybe there was a latent fault which just required the slightest provocation to trigger. This is a known challenge maintaining old or very complex systems, which may tick over quite happily, but even as much as a reboot may destabilise them. I remember my father’s story that one of the counter-intuitive findings of very early Operations Research during WWII was that it was actually better to maintain bombers less often, as the destablising effect of frequent maintenance could cause more operational errors than it saved.

What seems undebateable is that if I had left well alone then the system would probably have continued working stably for some time, but whether for 5 years or 5 days I have no way of telling.

While it’s sad that I managed to kill the old machine literally a few days short of its 10th birthday, on this occasion it’s a nuisance not a disaster. Ironically I had actively considered buying a completely new system before the Windows update, but rejected it for cashflow reasons, and because the old system was "working so well". I was aware that attempting to change a core component on such an old machine might have unintended consequences, and while maybe my Plan B should have been more precisely articulated, the version I came up with worked well. The two year old chassis has got me almost the whole way for about half the cost, and fits well with my general approach to hardware.

At the risk of changing my movie metaphor from Alien to Terminator, I do wonder if the upgrade had somehow become inevitable, like the rise of the machines at the start of each new film after being comprehensively prevented at the end of the previous one… If so the inevitability was probably in my subconscious, as my conscious objective was to defer the larger upgrade by attempting the smaller one, albeit with an acknowledged risk.

If it ain’t broke, don’t fix it. That is, unless you really want a new one. In that case, fix away!

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Pearl Harbor

USS Missouri, Pearl Harbor
Camera: SONY DSC-RX100M4 | Date: 07-10-2019 20:53 | Resolution: 3648 x 3648 | ISO: 125 | Exp. bias: -0.7 EV | Exp. Time: 1/640s | Aperture: 2.8 | Focal Length: 12.8mm (~35.0mm) | Location: USS Missouri, Pearl Harbor | State/Province: Pu‘uloa, Honolulu, Hawaii | See map

Day 16

Today we have another long-awaited organised tour: Pearl Harbor. Preparations are complicated by an additional security directive since we tried to arrange the same trip in 2016 – you are allowed no bags of any form, quite a challenge if you’re going to be out all day and one of you is not big into pockets.

Frances does have one pair of pink trousers with pockets, and is busy stuffing them when there is a loud cry of pain. We discover that the rear pockets are partially closed with dressmaking pins, from a previous start to removing the pockets altogether. Hoist by her own petard, I think they call that.

An aside: this is yet another arguably pointless example of American “security by theatre”. At no point in the day are we closer to the operational parts of Pearl than the range of a very high-powered rifle. We interact mainly with Park Service rather than Naval personnel, and at no point does anyone X Ray us, pat us down or ask us to disclose the contents of our pockets, so it’s hard to see why a small camera bag or purse would be such a risk.

Our taxi from the hotel arrives bang on time, vindicating the hotel staff, but the driver then announces that he has only been on the job a few days… Why is there only one city in the world which regards “taxi driver” as a qualified profession? However thanks to our previous reconnaissance we get promptly to the pick up point and meet our tour. The same cannot be said for another couple, who get completely lost in the mall and have to be collected later.

The tour’s first stop is the USS Missouri. I have been fascinated by this ship’s story since we first saw Under Siege. She saw active service in WWII, including the Japanese surrender, was brought out of mothballs in the 80s and ended up firing the opening shots of the Gulf War, an event which is nicely echoed in the film.

Another aside: there are only two significant female characters in the film. Both play themselves – “Mighty Mo” of course (although her sister the USS Alabama did most of the “static” work), and Erika Eleniak, who really was Miss July ’89.

The tour of the Missouri is excellent. We are broadly familiar with the military history, but get a lot more detail about the formal end of the War. Mcarthur’s speech from the surrender ceremony still rings today:

Today the guns are silent. A great tragedy has ended. A great victory has been won. The skies no longer rain death — the seas bear only commerce men everywhere walk upright in the sunlight. The entire world is quietly at peace. The holy mission has been completed. And in reporting this to you, the people, I speak for the thousands of silent lips, forever stilled among the jungles and the beaches and in the deep waters of the Pacific which marked the way. I speak for the unnamed brave millions homeward bound to take up the challenge of that future which they did so much to salvage from the brink of disaster.

We were not, however, aware that the Missouri survived a Kami Kaze strike. The ship and crew were very lucky – the bomb and much of the plane went to the bottom, leaving a small fire, a large dent in the deck edge still visible today, and no American casualties. When they were cleaning up they recovered the pilot’s body, and the Captain insisted he be given a military burial at sea, complete with a rapidly stitched together Rising Sun flag. Treat others as you would wish to be treated.

Lunch includes a whirlwind visit to the aviation museum, and then the afternoon is dedicated to visiting museums about the Pearl Harbor attack, and finally the USS Arizona which lies in the harbour with over 800 sailors and marines “eternally at their post”.

USS Missouri from the USS Arizona Memorial, Pearl Harbor (Show Details)

Day 16, Supplemental

While the day has been hot and sunny so far, on the ferry to the Arizona we watch rainclouds literally spilling over the ridges behind Honolulu and by the time we are back on the bus it’s tipping with rain.

The Call to Duty tour by Hoku has run like clockwork, no waiting in line, tickets and provisions handed to us exactly when needed, and Mark, our driver, is friendly, professional and very knowledgeable.

The last stage of the trip is a drive-by tour of the military cemetery in a small extinct volcanic caldera, and a number of Honolulu landmarks, although sadly the weather impinges somewhat on visibility.

We leave the bus in the centre of Waikiki to have a look at the posh hotels and shops. We know we’re in trouble when we go into the loos in one of the malls, and the seats have a control panel! Frances had a hot seat, but dared not try any adjustments.

Dinner is in a nice restaurant above one of the malls. Very pleasant, but essentially the same meal as the previous night costs twice as much.

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Shit Hit Fan!

190917 RX100m4 01071
Camera: SONY DSC-RX100M4 | Date: 17-09-2019 16:44 | Resolution: 4650 x 3100 | ISO: 500 | Exp. bias: -0.7 EV | Exp. Time: 1/80s | Aperture: 3.5 | Focal Length: 25.7mm (~70.0mm)

Something in the note on my desk this morning hinted that my day was not going to go quite as planned… 🙂

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Cross-Posting

The E Class gone green!
Camera: Panasonic DMC-GX8 | Date: 03-05-2016 10:19 | Resolution: 5176 x 3235 | ISO: 200 | Exp. bias: -33/100 EV | Exp. Time: 1/100s | Aperture: 8.0 | Focal Length: 16.0mm | Lens: LUMIX G VARIO 12-35/F2.8

Please bear with me – I’m trying to improve the process of generating new content for my blog, and then cross-posting it to Medium, FaceBook, LinkedIn and/or Twitter as appropriate. Over the next week or two you may see a few test posts like this one. Please feel free to ignore them!

One of the challenges is easily generating and uploading the photo blog, which holds all my images. I’ve created a tool which automates generating the blog, uploading it and then downloading links in a form ready to use in the blog. As a test, here’s a picture of my car before the paint job:

My E-Class before its makeover
Camera: Panasonic DMC-GH4 | Date: 14-05-2015 20:09 | Resolution: 4367 x 2457 | ISO: 500 | Exp. bias: -66/100 EV | Exp. Time: 1/60s | Aperture: 2.8 | Focal Length: 12.0mm | Lens: LUMIX G VARIO 12-35/F2.8

And here’s another of the old VW Eos:

A randomly selected image this morning – my old VW Eos
Camera: Panasonic DMC-GX7 | Date: 30-01-2015 17:00 | Resolution: 4894 x 3059 | ISO: 320 | Exp. bias: -66/100 EV | Exp. Time: 1/60s | Aperture: 5.0 | Focal Length: 17.0mm | Lens: LUMIX G VARIO PZ 14-42/F3.5-5.6
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Yes, Kit DOES Matter

That's more like it - hand-held at 1/3s
Camera: Panasonic DMC-GX8 | Date: 13-11-2015 15:44 | Resolution: 3888 x 5184 | ISO: 100 | Exp. bias: -66/100 EV | Exp. Time: 0.3125s | Aperture: 10.0 | Focal Length: 21.0mm | Location: Views of Rinpung Dzong from Pa C | State/Province: Paro | See map | Lens: LUMIX G VARIO 12-35/F2.8

Picasso had his blue period. I had a blurry period.

There’s a common line in much of photography writing. Set aside those actively trying to sell you something, and most will at some point claim that "kit doesn’t matter”. The idea is that a good photographer can get excellent results with any equipment. He or she will understand and work within any limitations, potentially even making an artistic feature of them. Conversely the mediocre photographer chasing improvement through better equipment is wasting time and money better spent on training in technique.

However that has not been my experience…

I’ve been a photographer since my teens. Until the mid 00s I muddled along with low-end 35mm film cameras and a variety of relatively cheap lenses, typically “kit” lenses or items purchased randomly from shop displays of used items. Over the years I’d worked up from a “manual everything” camera with fixed 50mm lens to an entry-level Canon EOS SLR which provided automatic focus, exposure and film winding. The photos had their limitations, but I lived with them. They were better than most friends and relatives managed with “point and shoot” cameras, but they didn’t really relate to the sharp, colourful large-format images I saw in magazines or at exhibitions.

That changed with the advent of my first DSLR, a Canon 350D. Now I had a tool capable of producing high-quality digital images, in theory up there with the best of them. OK, auto-focus was slow for anything but well-lit static subjects, and the maximum usable ISO was 800, but by using the histogram I could reliably get correctly exposed and focused shots almost every time, banishing most of the technical issues which had limited my film photography. At the same time I realised that because of the constraints of my work, photography, and travel for it, was really my main hobby, and I wanted to become good at it.

Score 1 for a kit upgrade, but I suspect we all overlook this one.

I knew I needed to improve my compositional skills and my eye for images, but I read widely, attended courses, got some mentoring, and practiced. I do say so myself, but my ability to see, frame up and capture an image improved steadily. I learned to shoot RAW, and started to develop an efficient toolkit to work through and develop my pictures. I took the better ones proudly to my mentor…

…At which point he made a comment about sharpness, and I realised that it was true, many of my images seemed a lot softer than they should. Ignoring those with motion blur (due to subject movement), depth of field limitations or environmental constraints (haze or low light), quite a lot of straightforward static shots seemed to lack “bite”. I tried fiddling with the processing, but to little avail. I wondered if the problem was camera shake, but that seemed unlikely as I have a steady hand, and I proved that I could get sharp shots with my telephoto at full stretch and a moderate shutter speed, and from my non-stabilised wide-angle lens. That should have told me something, but it didn’t.

At the time my main lens was the Canon EF-S 17-85mm f4-5.6 IS USM. This was a decent lens, neat, smooth in operation with good stabilisation, and received decent reviews. It did suffer quite bad chromatic aberration near its limits, but that was usually correctable. However I became convinced that simply because it was relatively cheap maybe it was the culprit.

So I set about trying to find a better mid-range Canon zoom. This proved easier said than done. Canon had multiple well-reviewed zooms which were 24mm at the wide end, but that’s only "wide" on full frame, and useless for my style of photography with APS-C bodies. I borrowed a 17-40mm lens, but that seemed heavy, lacked image stabilisation and didn’t seem to produce much better results than what I had. Ditto the 17-55mm, which is a good lens, but a big lump for what it is. At the same time these all equated to about 28mm at the wide end, and I was ideally hoping for something a bit wider. My options seemed limited.

At which point, Canon released the EF-S 15-85mm f3.5-5.6 IS USM lens. This looked like the answer to my prayers: similar range to the 17-85mm but a bit wider, marginally faster, and about twice the price, so it had to be better, didn’t it? I read reviews and tried one in a shop, all of which looked quite promising. I bit the bullet and purchased one.

Picasso had his blue period. This was the beginning of my blurry period.

I don’t mean that every shot I took was a fuzzy mess. In well-lit conditions straight on to a static subject with no vast challenge on depth of field the results were OK. Subject movement wasn’t a problem either – the lens played very well with the Canon 7D’s excellent autofocus on moving targets. However in terms of my images being a bit disappointing on the sharpness front, if anything the rate seemed to have gone up.


Nice colours, no shake, but still blurry

Some of this was down to my technique. I was arguably becoming too reliant on multi-purpose autofocus, and maybe not paying enough attention to depth of field complexities. Some was due to a straightforward mechanical weakness of the 15-85mm lens: pointed too far up or down the front element would move under its own weight and disturb zoom and focus, but I learned to recognise and manage that. However the fact remained that some images which should have been consistently sharp just weren’t.

Things came to a head on the first day of my Iceland trip, when I suddenly realised that only the autofocus lights in the bottom 2/3 of the viewfinder were active – the others never came on. The lens just wasn’t focusing properly on objects at the top of the image. I swapped to the 17-85mm lens and the problem went away, so that became my main lens for the remainder of the trip.

The 15-85mm lens was still under warranty, so it went back to Canon for repair. Actually it went back twice, as the first time it was returned "no fault found" and my carefully listed symptoms clearly ignored. The second time Canon reported that they had adjusted the front element of the lens. It was a bit better, but not right. I could point it straight at a wall, and either the top of the image would confirm focus or the bottom, but not both.

I went for a walk with friends, and took the shot below. It may not show up well at web resolutions, but it’s a very odd image. The roof tiles reflected in the water are sharp. The tiles photographed directly, without the challenges of reflection, but by definition at the same optical distance, are blurred.


The Canon 15-85mm lens’ failings uncovered

After that walk I did another review of the market, but was still unexcited by any other option. I sold the lens (for a fairly low price to a happy buyer, I checked), and bought another, brand new. It was a further step in the right direction, but I still couldn’t be sure that I was getting the images I should.

One problem is that it’s very difficult to understand the limitations of your kit if that’s all you have to compare. It’s a bit like trying to assess the benefits of Blu-Ray via an advert on a DVD – you only have a DVD quality image to judge. I call this the “can’t tell through current medium” problem. At the risk of channelling Donald Rumsfeld, you don’t know what you don’t know…

I was getting frustrated, and it shows in my portfolio. After the walk which generated the top image, the Canon 7D hardly contributed apart from sporting events, where coupled with the 70-300mm lens it continued to shine. Everything else was taken with other, supposedly "lesser" cameras.

When I bought the Panasonic GH2, I wasn’t intending to buy a "better" camera. I’d become attracted to the idea of mirrorless cameras, and I wanted a "full capability" camera kit which was genuinely small and light. In truth there was also a bit of gadget lust, partly bought on by my growing frustration with Canon, who were also very tardy in upgrading the 7D. Driven by the small/light mantra, I chose as my first micro four-thirds lens the 14-42mm "power zoom" (which folds itself down to a pancake when not in use), a lens which requires prodigious geometric correction in the camera or RAW convertor.

And the images it produced were so sharp, they just "popped" off the screen. Casual grab shots with the GH2 had a clarity of detail and colour I had rarely matched with the Canons, and only readily achieved with the excellent EF 70-300mm f/4-5.6 IS USM lens, rather than the mid-range zooms. I had found my reference!


My first real shot with the GH2 – sharp!

It’s surprising in hindsight, but even with this realisation, it was a long 18 months before I completely moved on. I was both personally and financially invested in the Canon system, and couldn’t change instantly. The GH2 was only 12MP (only 9MP at some aspect ratios). It struggled if the subject was actually moving, by comparison a great forte of the Canon 7D. In addition the early micro four-thirds cameras and lenses were tiny but felt fragile, and I was more disposed to expose the Canon kit to rain, dust or the sands of the Erg Chebbi. Underneath it all I suspect I was still somewhat in denial that a much cheaper, as well as smaller kit was capable of superior results.

The end of the transition came suddenly, via an accident which was happy for me, less so for my friend David. He was trying to shoot the swirling floodwaters of Winter 2013-14, knocked his tripod, and in went his 7D and lens. He wanted time to choose an upgrade replacement, so offered to buy my 7D as an interim solution. He also took a couple of lenses, but wasn’t interested in the 15-85mm. He’d obviously heard me swearing once too often!

The rest of my Canon kit went on eBay. Most sold quickly and for good prices. There was one exception: the execrable 15-85mm took months to sell and achieved a very low price. I was slightly chastened, but not really surprised.

Somewhat before the end I had mentally and practically moved fully into the Panasonic system. I loved much about it, especially the image quality, but also my kit finally included something which Canon had never been able to provide, a lightweight high quality mid-range zoom (the wonderful 12-35mm f/2.8, beloved even of lens snobs). My blurry period was over.

Now I’m sure there are plenty of people doing good work with APS-C Canon cameras, working carefully within the limits of the lenses, or living with their limitations. I could always have invested instead in a bunch of primes, or maybe I might have fared differently if I had got better results from my trial of the 17-55mm lens. However the reality is that I just couldn’t believe Canon would sell bad lenses for good money, and tried to "stick it out", rather than moving on sooner. For every photographer who is constantly chasing the next big thing, there’s probably one like me, constrained by the "I’ve bought it, so I must use it" mentality (or maybe just limited financial resources).

What moved me on wasn’t any clever analysis of reviews or lens performance charts. It was a few quid burning a hole in my pocket, frustration, a bit of gadget lust and a couple of inspiring Panasonic adverts. Effectively "Gear Acquisition Syndrome" saved my photography. I’m not sure to whom that should be a lesson, and I can imagine that this article may well not go down well with partners of dedicated gear nuts, but this is a true story, and you will never hear me say "kit doesn’t matter". I don’t agree.

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Review: The Spy. Why?

By Andrew Gross

Fictionalised re-telling of the Telemark story. Why?

While this is an enjoyable read, it prompts one big question. Why did the author feel that a heavily fictionalised re-telling of this utterly thrilling true story was needed? In the preface Gross says that he wants to tell “the story of how only a few brave men put an end to that threat”, but but then proceeds to invent a cast of central characters who are at best “drawn from” the real players and have their names changed. My decision to read the book might have been different if I’d realised up front the level of fictionalisation.

The central part of the book (between the commando raid and sinking the ferry) is almost entirely fictional, involving “Kurt Nordstrom” in not one but two love affairs. Now I get that “Kurt spent the summer of 1943 on the plateau eating reindeer and dodging the Germans” isn’t going to fill a lot of pages, but  a shorter more focused tale would have been fine. Once you realise that this section is what it is, it calls into question how much of the remainder is historic.

The irony is that a lot of this is unnecessary. By Gross’ own admission, the dramatic chase which separated one of the escaping Gunnerside team from the others actually happened, just to another character not the invented American, and the true story of how the plant’s night watchman interrupted the commandos setting the explosives not once but twice in search of his glasses is both funny and more dramatic than the way it’s told here.

Beyond that, the story has been told well, with less fictionalisation, several times in recent years. The BBC documentary accompanying Ray Mears’ excellent 2003 book was superb, with interviews of many of the real players. I thoroughly enjoyed the tri-partisan 2015 TV series The Saboteurs which succeeded in portraying the perspectives of not only the Norwegian commandos and their supporters, but also the British and Norwegian commanders, and key participants on the German side. Even the still enjoyable 1965 film sticks to the truth at least as much as Gross’ book.

The book was originally  published under the title The Saboteur, which makes perfect sense, but then got re-titled The Spy, which makes none, as there’s very little spying involved, and a lot of sabotage. Maybe this was to avoid an obvious clash with the international TV series, but it raises another “why?”.

If you want to read an enjoyable wartime romp with some real key events, then this book is fine. If you’d prefer to understand the background, achievement and the real players, track down one of the TV series.

 

Categories: Reviews and Thoughts on the World. Content Types: Adventure, Book, Fiction, and History.
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Random? That’s a Coincidence…

A randomly selected image this morning - my old VW Eos
Camera: Panasonic DMC-GX7 | Date: 30-01-2015 17:00 | Resolution: 4894 x 3059 | ISO: 320 | Exp. bias: -66/100 EV | Exp. Time: 1/60s | Aperture: 5.0 | Focal Length: 17.0mm | Lens: LUMIX G VARIO PZ 14-42/F3.5-5.6

My programming project of the last few weeks has been to build my own “rolling portfolio”, which shows random images from my photographic portfolio as either a screensaver or a rolling display on a second monitor. I’ve implemented a number of features I’ve always wanted but never had from freeware/shareware options, like precise control over timing, the ability to quickly add a note if I see a required correction, and the ability to locate and review recent images if someone says “what was that picture you were just showing?”.

Having previous blogged about the poor quality of “random” algorithms in Android music player apps (see  How Hard Can It Possibly Be?), I decided to put my money where my mouth is, and write my own preferred random algorithm. This does a recursive, random walk down the selected folder tree, until it either finds an image file, or a dead end (and then tries again). This was refreshingly easy to implement, and as expected runs quickly without needing any prior indexing of the content.

Also as expected, the simplest implementation returned a disproportionate number of hits (and therefore a lot of repeats) from folders with a very small number of images, but that was easily fixed by adding a “weighting” at the second stage of the walk, to reduce the number of hits on smaller portfolios.

Job done? Maybe. I started to notice that I still see the same image selected twice in quick succession, and sometimes more than twice over a day or two. At first I thought this might be an issue with seeding the random number generator, so that I was re-generating the same random sequences, but a quick check confirmed that wasn’t the problem. The next most obvious possibility (to me!) was an issue with the Microsoft .Net random() function, so I added some logging to the app, recording each random number, and then fed a day’s worth through some frequency analysis in Excel. That got Microsoft off the hook with a clean bill of health: there’s a slight preponderance of zeros, which I can explain, but otherwise the spread of results looks fine.

At the same time, I also added logging for the selected images themselves. In yesterday’s work hours operation the screen saver showed 335 images, of which no fewer than 21 were duplicates. Given that I have over 3500 images in the portfolio, this seems very high, but maybe not.

This is a known problem in mathematics, a generalisation of the “birthday problem”. It’s so known, because a common formulation is the question “given a room of people, what is the probability that at least two have the same birthday?”. While you need at 367 people to guarantee a duplicate, the counter-intuitive result is that with just 23 people in the room, it’s more likely than not. The generalised equation for the solution is the following:

E = k – n + n(1 – 1/n)k

In this n is the number of items, k is the number of random selections, and E is the expected number of duplicates. Feed in k = 335 and n = 3500, and you get the outcome E = 16. That’s close enough to my observed value of 21 (this is all random, so any one measurement might be either side of the expected value, but the order of magnitude is right). Couple this with the way my mind works, looking for patterns, and I must therefore expect to see some repetition. However it’s clear that the algorithm is working fine, it’s just the normal workings of probability.

Another implication of this is that as the sample grows, some images will naturally appear several times, and others may not appear at all. If we take 3500 samples, the expected number of duplicates rises to over 1200, so over 1/3 of the images will still be unselected.

Do I fix this? The relatively simple resolution is to keep a list of selected images, and use that to discard any selections which are repeats during a given period. However I would rather run this without a data store and maybe, now I can explain it, I’m comfortable. Time will tell.

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The Jester and The Unicorn

A purple unicorn

A fable, sort of…

The jester who wanted to be king asked the crowd “Do you want a purple unicorn?”

Almost half the crowd said “We are happy as we are, and we don’t believe unicorns exist”, but slightly more than half said “Yes please, we’d love one.”

The king wanted his people to be happy, so the king’s men spent three years looking for a purple unicorn. They spent much of the kingdom’s treasure, and annoyed many of the kingdom’s friends, constantly asking for unicorns which they did not have, because unicorns don’t exist. Other realms laughed at the king and his kingdom, and important matters in the kingdom went without attention.

Eventually the king’s men came back and said “There are no unicorns. We’ve found a nice horse we can paint purple and glue a fake horn on its nose, will that do?”

All those who had never believed in unicorns said “told you so”. Many of the others said “OK, we agree”. But others were angry, blaming those who had never believed in unicorns. Some were so obsessed with the idea of a unicorn that they wanted to shoot all the horses, just so they would not get a horse painted purple with a fake horn glued to its nose.

A wise king could simply have stopped the search, saying “unicorns do not exist”. A wise king could have told the crowd “You may vote again. But just to be clear, unicorns do not exist, so you are voting for a horse painted purple with a fake horn glued to its nose.” But the foolish king thought that the only important thing was not upsetting those who wanted a unicorn, so the search continues…

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Icons, or Heroes?

I’m slowly working through, and very much enjoying the BBC series Icons. There’s been a lot of discussion about whether it makes any sense to have a "final" in which "iconic" sportsmen, politicians and scientists go head to head, but that’s not the real issue. The big problem is that the series has wholly the wrong name, and should be called not Icons, but Heroes.

To qualify as a 20th Century icon, a person should be:

  • Instantly recognisable, to a large proportion of people,
  • Representative of some characteristic of the 20th Century,
  • Usable in the abstract, perhaps through a caricature or a single word, to stand in for others and key concepts.

The simplest and least controversial example is probably Albert Einstein. Everyone knows that smiling face and wild hair. Through a series of seminal papers in 1905 and the following years he established not only relativity theory but also key elements of quantum theory, the two major planks which ensured that 20th Century Physics diverted strongly from the Victorian version. I can use the single word "Einstein" or draw a very crude cartoon of a smiling face with spiky hair and a bow tie, and it immediately invokes a range of concepts in the beholder.

Einstein was also a hero. He completed his early work despite a number of personal and academic setbacks. A Jew, he escaped Nazi Germany and helped the allies to defeat the axis powers, but then became a strong proponent of denuclearisation and peace. He qualifies both ways.

At the other end of the scale, consider Ernest Shackleton. Shackleton is undeniably, absolutely a hero. The story of the Endurance voyage, and how his leadership bought them all back safely despite horrendous tribulations bears endless retelling. Shackleton is certainly a personal hero to me: I have read books about him, watched programs, travelled to exhibitions. I managed to track down a copy of the wonderful dramatisation by Kenneth Branagh and we re-watched it just a few weeks ago.

But is Shackleton a 20th Century icon? How many people would recognise a picture of him out of context? I might struggle myself. Also in many ways he represents not 20th Century exploration, but the end of the Victorian era: plucky white men opening up the dark areas on the world’s map. There is a case for considering the Endurance story as a precursor to Apollo 13, that other great 20th Century tale of explorers rescued, but it’s not a strong one.

If you want an iconic 20th Century explorer, you really have to focus on aeronautics or the space race. There are many heroes, but the best chance for an icon is probably Neil Armstrong. We may not all instantly recognise his face, but that picture of a man in a spacesuit standing next to the American flag, or those words announcing "a giant leap for mankind" are certainly iconic, and representative of a type of exploration which didn’t exist before, and no longer really exists now.

In the political space, Winston Churchill is certainly an icon. His name and face, even in caricature, immediately invoke concepts such as strong leadership, freedom fighting tyranny, a blend of conservative and liberal ideals sadly lacking today. He is a clear exemplar of one side of 20th Century politics. His qualification as a hero is more nuanced: his amazing talent for being in the wrong place at the right time, his determination to do the right thing, his dominant skill as a leader, orator and writer all support it. However I acknowledge that his position on issues like Ireland and India, and his errors such as over Gallipoli and Singapore do at least slightly offset his great successes elsewhere. His icon is also capable of being misused, for example by those who view him as a symbol of British independence, who carefully ignore his post-war advocacy of unifying international institutions such as the UN and EU.

However, if you accept Churchill as a 20th Century political icon, you also have to consider another: Adolf Hitler. As an icon he qualifies without question. We instantly recognise his name and image, even if it’s just a simple cartoon of the hairstyle and moustache. He also stands as a clear exemplar of the other side of mid-20th Century politics, and a clear warning of the risks of allowing the rise of his like again. Icons do not have to be heroes. They can be villains.

A basic qualification for iconic status is that someone, or something must be famous, or infamous. However the BBC series has been so determined to not just parade a series of middle-aged white men that they have made some odd choices with the candidates. I enjoyed the story of Tu Youyou, the Chinese lady who discovered an important antimalarial drug, but can you honestly propose as a "20th Century Icon" someone whose individual identity was carefully suppressed until well into the 21st?

I have just sneaked a look at the results, and I see that neither of my prime examples of unquestioned icons (Einstein and Churchill) got through to the final. That doesn’t matter: I also consider both Turing and Mandela among my heroes, and I will still enjoy the rest of the episodes. However even if it risked being confused with that series about people with imaginary physical super-powers, rather than just real mental ones, I think the series should have been called simply Heroes.

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The Favourite: A Great Opportunity Missed

I was really looking forward to The Favourite. It had a lot going for it. The period – the reign of Queen Anne, the end of the Stuart dynasty and the wars with Louis XIV – is an important piece of British history but has rarely been tackled in modern popular culture. The core plot of battling rival Queen’s favourites was a good one, with great scope for a hilarious period romp. The three strong leading actresses, great costumes and the wonderful Hatfield House locations were all strong positives. And yet I came away feeling very disappointed, that I had just spent two hours watching a very average film, with a great film trying to get out.

The main problem is that the film seems to be suffering a major identity crisis. It can’t quite decide whether it’s a bawdy romp, a serious drama about interpersonal dynamics or a sombre historical portrayal. As a result it misses all three targets. I appreciate that Anne was quite a tragic figure, and there are some unavoidable poignancies, but a slightly lighter touch would have let the "bawdy romp" out to play, rather than keeping it somewhat repressed.

The music (I’m very tempted to write "the alleged music") really doesn’t help. It actually took me a while to realise that the incessant sawing on a couple of string instruments was actually meant to be incidental music, rather than just some weird background sound effect representing troublesome Stuart plumbing or the like. This gets to the point where you are listening to it rather than following the action and dialog, and then you suddenly get blasted by a full "Night at the Opera" fanfare on the organ, for even relatively minor twists in the plot. It reminded me of the ghastly alleged music in Dunkirk, but at least Christopher Nolan had the excuse that he was trying to tell three overlapping stories with time playing out at completely different rates, which isn’t the case here. Now I know that occasional twinkles on the virginal or the odd burst of something recognisable by Vivaldi are very traditional, but they would have worked here, whereas what was provided definitely did not.

The dialogue was unnecessarily crude. I have no problem with swearing, but it needs to be in the right context and period. If I watch something about 21st Century New Jersey gangsters (for example), and every other sentence has a f*** or c*** that’s fair enough. Take two incompetent hit men, stick them in an enforced holiday in a charming Belgian town, and you can even make that a hilarious core part of the work, as in the incomparable In Bruges. But in The Favourite it just feels out of time, and out of place. It’s also wholly unnecessary. 18th Century English was rich with frequently hilarious euphemisms for sex, body parts and so on, and a bit of effort could have sprinkled these into the dialogue to much greater effect. As Upstart Crow demonstrates so well, you don’t even have to bother with the detailed historical research: I have no idea whether Elizabethans actually used the term "cod-dangle", but we all get what it means, it sounds right, and it’s genuinely funny.

I did enjoy some bits of The Favourite, and I did laugh in many of the right places. It’s not The Revenant. But just as the central character in that film spends a grim time hiding from his protagonists in a horse’s corpse, The Favourite feels like a better film has been partially hidden by a layer of pretentiousness and crudity which it really didn’t need.

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Why I Like My MacBook, But I’m Beginning To Really Hate Apple

Battery Replacement on a 2015 MacBook

I realised a couple of weeks ago, much to my horror and chagrin, that I had been walking around with a potential incendiary bomb. Not that I had done anything wrong – this is a more common practice than we’d like to admit, and it’s quite possible that some readers are doing the same, equally unaware.

The culprit was the battery in my 2015 MacBook. Now unlike the batteries on older laptops, this is sealed inside the alloy case, and not immediately visible to inspection. My laptop was still working fine, with battery life still around 2 hours even under quite hard use, which is not bad for a hard-used 3 year old machine. It was running a bit warm, especially in Namibia, but not so much that it indicated any real problem.

The only thing which was a bit suspicious was that it no longer sat flat on a table. The middle of the base-plate seemed slightly raised relative to the edges. At first I blamed myself, thinking that when I had taken the base off to check to see if you can upgrade the hard disk (you can’t, but that’s another story), I hadn’t screwed it down straight. However over time the problem seemed to be getting a bit worse, and I also started to note that the lid didn’t always close completely flush.

I would probably have let this go on a bit longer, but I happened to mention it to two others on the Namibia trip, who immediately suspected the possibility of a dying and swollen battery. Now this can be a serious issue, so as soon as I was back I went on eBay to order a new battery (fairly readily available at about £70), and opened the laptop up for inspection. If I wasn’t already convinced of the problem, I reached that point when I had undone about three screws and the base literally “pinged” open. With all the screws removed I could see that not only one, but all six sections of the battery were badly swollen. Yikes!

So the battery definitely needed replacement, and a new one was on the way. I carefully discharged the old one by playing a movie until the battery was below 2%, and switched my work to my spare machine. I then started researching the process of replacement.

Now pretty much every laptop I have owned or used in the last 20 years has the following simple process for battery replacement:

  1. Unclip old battery
  2. Clip in replacement

In some Toshiba and Dell/AlienWare machines you can even do a “hot swap” without powering the machine down. The 2011 MacBook gets a bit more complicated, as the battery is inside the case, but it’s still pretty straightforward:

  1. Unscrew the base
  2. Unplug the battery from the motherboard
  3. Unclip the battery
  4. Clip in the new one, and plug it in
  5. Screw the base back on

So surely, it wasn’t going to be that difficult to do the 2015 MacBook battery? Surely not?

I should coco. Like the 2011 Macbook has standard memory boards, and the 2015 device has soldered chips, or the 2015’s SSD has a unique connector, Apple have made battery replacement deliberately difficult. This is the one component which is highly likely to fail through age before the rest of the machine, but it is glued to the baseplate, with key components then mounted over it. The iFixIt Guide has no fewer than 72 steps (I’m not making this up), at which point you have stripped almost the entire laptop, used some quite powerful solvents to melt the glue, and have your new battery in place with the instruction “To reassemble your device, follow these instructions in reverse order”. The last time I followed 72 instructions and then “reassembled my device following the instructions in reverse order” it took me two days, and I ended up with a Renault 5 with working engine and clutch, but 5 large bolts left over. Not keen.

Should I get professional help? For a machine up to about 5 years old, Apple will do a battery replacement, for about £300. Apparently they strip out all the components from your MacBook and mount them into a new chassis complete with new battery, keyboard and trackpad. Presumably the old chassis and related components go to the skip. However apart from the time this might take, I could see my MacBook coming back with all my keyboard customisations undone, and my hard disk which boots into Windows carefully wiped and OSX installed. Not keen.

[Aside: this is still a better position than if you go to Apple with a 5+ year old machine seeking service. Their official position is apparently “We are happy to recycle this for no cost. Here’s the price list for a brand new one”!]

I could look for a specialist, but again I was concerned about timing, and whether I’d get the machine back as I left it. So I decided on a self-fix, but trying to find a solution that didn’t mean stripping out the motherboard and all the peripherals. Now I could see that it might be possible to get a lever under the outer battery cells (the six cells are largely independent) without major disassembly, so I decided to try that route, hoping fervently that the iFixit guidance was overkill (as it appeared to be).

Obviously it’s a bit risky levering up already damaged lithium ion batteries, as you don’t want a fire, but hopefully the risk would be small since they were almost fully discharged. I took the precaution of having a heavy saucepan and lid sitting on a metal skillet at the end of the desk as a fire bucket, and used plastic tools as far as possible.

I also sourced a Torx T5 screwdriver for the internal screws. While the case screws and the inner screw heads look similar, the former have 5 points, and the latter 6. Just to make it a bit more difficult. Actually I’m not surprised Apple have a five-pointed design – the pentagram fits well with their generally Diabolical attitude to service, maintainability and the risk of immolation from faulty batteries…

So here’s my rather shorter process for replacing a 15″ Retina MacBook battery:

  1. Make sure the battery is fully discharged. I left it playing videos which is a good way to exhaust the battery without having to battle battery-saving timeouts etc.
  2. Unscrew the base. Make a note of which screws went where – they are not identical!
  3. Unplug the battery.
  4. Following the instructions on the iFixit guide, carefully remove the trackpad ribbon cable, which runs over the battery and is actually stuck to it.
  5. Unscrew the batteries’ circuit board (to which the plug is attached).
  6. Unscrew the two screws in each speaker which adjacent to the batteries. You can’t remove the speakers (they are held firmly in place by the motherboard and other components mounted on top), but removing the lower screws allows them a bit of movement.
  7. Using a flat plastic lever (I used a plastic fish slice) and (if essential) a wide-bladed screwdriver, slowly lever up the rightmost battery cell.
  8. When it’s free, use side-cutters to snip the connection to the other cells, then place it in the fire bucket.
  9. Repeat the process with the next cell in.
  10. Repeat with the two left-hand cells.
  11. Lever up the two centre cells from the sides until you can get your fingertips under them. Do not lever from front or back as you risk damaging the trackpad or keyboard connections.
  12. Once you can get your fingers under the central cells, they should continue to prise up and will eventually pop out.
  13. Carefully remove any remaining adhesive tape from the chassis.
  14. Site the new batteries, making sure the screw holes for the circuit board line up with the motherboard. This is the bit I didn’t get exactly right, but managed to “fiddle” afterwards.
  15. Remove the protective film, and press the batteries down. Once this has been done they are glued in place and will not move, so this needs to be done carefully. However leaving the speakers in place means that you have good visual guides for positioning as well as the circuit board mounts.
  16. Re-assemble the trackpad cable. This isn’t explained in the iFixit guide, but basically you need to carefully slide the ZIF connector into its socket, then press down the black tab. You can then plug in the other end and screw down its cover.
  17. Screw down the battery circuit board. Replace the speaker screws.
  18. Plug in the battery. Boot up the laptop to make sure all major systems (especially the keyboard and trackpad) are working.
  19. Turn the laptop over and screw up the base. Remember that the two central rear screws are slightly shorter than the others and need to go back in those holes.
  20. Check everything and fully charge the battery.

It worked, I didn’t set fire to anything, and my laptop now sits absolutely flat on the table. We’ll know shortly how life of the new batteries compares with the old.

However, it really doesn’t have to be this way. If Apple cared remotely about their customers and the environment instead of screwing everyone for the maximum revenue then the battery replacement would be a simple clip or screw process similar to the 2011 version, optimised for repairability rather than designed to actively minimise and inhibit it. I’m not impressed.

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