Waltzing with Bears

This book is an interesting mix. It starts with a philosophical discussion of why it is ethically wrong and success-endangering to ignore risks, but commercially weak to simply avoid them, thus establishing that we must accept and manage risk. The book then develops a comprehensive method for risk management in IT (or other) projects.

It may be surprising where DeMarco & Lister start from, explaining what risk is, why we need to accept it and why we must manage it, but they explain how common attitudes in the IT industry, which they correctly term "pathologies", can make it almost impossible to properly acknowledge and manage risks.

Maybe it’s my background as a physicist, but I assumed that most project managers understand the concept of uncertainty in estimates of cost, timescale and benefits. The authors clearly start from the opposite position. This may be a little off-putting for some readers, but will definitely help those to whom this is a new concept, while the use of "uncertainty diagrams" (probability profiles) will be a useful addition to the toolkit even for those more familiar with the underlying ideas.

The book is very strong on how risk impacts budget and schedule, and how to more scientifically make goals and committed targets more realistic. There’s a very good discussion of how to assess deadlines using probability theory, which shows the folly of trying to manage large efforts by single deadlines. The book also includes a very good section on brainstorming and analysing different stakeholders’ "win" conditions to identify potential risks.

One weakness is the almost total lack of discussion of risk prevention – actively working to prevent a risk materialising, or at least to reduce its probability as well as mitigating its impact. For example they quote the example of an operating system upgrade which is incompatible with a "make or break" product development. Any sensible manager would work with the OS vendor and its developer information programmes to actively prevent this, rather than just worrying about its possible impact.

When it comes to combining the effects of multiple risks, the authors rely entirely on Monte-Carlo simulation and the "black box" outputs from a spreadsheet (which is downloadable from a web site for the book). This will be a useful tool, but a simple worked example showing the mathematical principles at work would be much better (see Combining Risks for my attempt at this).

The book is dismissive of time-constrained scheduling as "schedule flaw", and there is only limited consideration of methods such as Agile Modeling and eXtreme Programming which aim to mitigate or even prevent the effects of requirements change. However there is a good section on the use of incremental delivery to mitigate risk, but possibly somewhat unrealistic in relying on very complete requirements and design before the incremental delivery plan can be completed.

The approach to benefits, and the importance of properly assessing and measuring benefit is excellent. As DeMarco and Lister state, you can’t do any meaningful risk management or prioritisation unless costs and benefits are estimated, measured and controlled to almost exactly the same degree. Conversely, if you can build realistic models of both cost and benefit in risk terms, you have a very powerful but relatively simple model for project prioritisation.

Overall this is a good book which I can recommend, but not the definitive answer I expected from the authors of "Peopleware".